Renaissance Chicago, Chicago, Staff

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Rank

52nd

Out of 415

Renaissance Chicago	Average Price: $325 Check Rates

Hotel Class:

1 West Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 24 of 39
Average review rating: 4.38

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (803) , Travelocity (7) , TripAdvisor (386) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (18) bar (74) bathroom (94) bed (79) bill (10) breakfast (66) charge (22) check in (51) concierge (55) cost (14) deal (12) decor (10) dinner (22) downtown (71) fee (10) fitness center (13) food (62) front desk (56) gym (9) hot tub (15) hotel (648) housekeeping (17) lake (24) lobby (91) location (260) lunch (11) manager (13) money (14) parking (36) pillow (19) pool (68) price (45) rate (54) recommend (44) restaurant (119) room (580) room service (29) service (132) shower (40) spa (16) staff (156) steam (13) street (49) suite (31) towel (23) tub (9) valet (20) value (18) view (180) walk (117)

Staff

Appears in 156 comments.

95% wrote positive comments about staff

The following words were used in comments with Staff:
clean (12) comfortable (10) desk (14) excellent (10) extremely (7) food (7) friendly (62) good (10) great (21) helpful (47) hotel (33) lobby (8) location (13) nice (16)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel staff was very friendly--that's always in the top 2 most important things for hotel stays.

"Good " Read full review on TripAdvisor 5/17/2012 Vote

2. The staff was very friendly and helpful with great advise on places to go eat for dinner.

"Great Location " Read full review on TripAdvisor 5/1/2012 Vote

3. Rooms are good size, staff friendly and helpful.

"location, location " Read full review on TripAdvisor 4/27/2012 Vote

4. I told them to radio housekeeping staff and get it cleaned promptly.

"Service doesn't match Luxury hotel rates " Read full review on TripAdvisor 4/23/2012 Vote

5. Not only was this a beautiful hotel but the staff was so friendly.

"Amazing hotel, Friendly Staff, and Best Location " Read full review on TripAdvisor 4/14/2012 Vote

6. A coworker and I spent four amazing nights at this property and I can honestly say that the hotel and staff are outstanding.

"Outstanding Hotel and Staff " Read full review on TripAdvisor 4/12/2012 Vote

7. Our room was spacious and comfortable and the staff went above and beyond to meet all of our requests.

"Outstanding Hotel and Staff " Read full review on TripAdvisor 4/12/2012 Vote

8. The staff was friendly and they even printed out our Southwest Flight seat reservation.

""A room with a view" " Read full review on TripAdvisor 3/26/2012 Vote

9. The desk staff was very knowledgeable and extremely helpful.

"Excellent execution and great stay " Read full review on TripAdvisor 3/24/2012 Vote

10. The staff were pleasant including roomservice.

"Doesn't live up to expectations " Read full review on TripAdvisor 3/24/2012 Vote