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OpinionWell
Rank
76th
Out of 676

Empire Hotel

Average Price: $401  
 
Hotel Class:
44 West 63rd Street
New York City, 10023 View map  
0-Star Hotel Rank: 11 of 249
Average review rating: 3.49
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (96) , Travelocity (3) , TripAdvisor (1016) , YahooTravel (11)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Maid
Appears in 23 comments. 
83% wrote positive comments about maid
The following words were used in comments with Maid:
clean (5)   friendly (4)   polite (3)   pretty (2)   reception (2)   return (2)   secure (2)   shampoo (3)    
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1. The maid did an excellent job every day leaving a spotless room to return to.
"Where are the Towels? " Read full review on TripAdvisor   5/4/2012 Vote      
2. The room was clean and the maid was friendly as well.
"Nice Hotel with some special needs " Read full review on TripAdvisor   8/19/2011 Vote      
3. Very polite staff from front desk, valets, to maids, and very clean.
"Great location, great staff, great roof bar, but teeny tiny rooms. " Read full review on TripAdvisor   7/4/2011 Vote      
4. I was told that it would be another 30 minutes to an hour before the maids could get a room cleaned for us.
"Great Location but that's where it stops " Read full review on TripAdvisor   4/20/2011 Vote      
5. Unlike other comments we found the staff, reception, maids and security really friendly and polite.
"Trendy hotel in upmarket location " Read full review on TripAdvisor   9/24/2010 Vote      
6. Unlike other comments we found the staff, reception, maids and security really friendly and polite.
"Trendy hotel in upmarket location " Read full review on TripAdvisor   9/24/2010 Vote      
7. And to finish it off, we got into our room and the maids cleaning cart was left in there.
"Great hotel but new pool is horrible and service is even worse.... " Read full review on TripAdvisor   8/21/2010 Vote      
8. The maids that clean your room are very prompt and replace everything from towels to your shampoo, etc (which unless you're a person who is environmentaly friendly and don't like to waste things.
"Aesthetically pleasing but not a great place to stay especially if you're easy going and do sports or bringing family " Read full review on TripAdvisor   7/27/2010 Vote      
9. We had a blood stain on the feather pillow top when we went to climb in bed, so we removed it & expected that the maid would put a new one on.
"Don't stay at this hotel!!! " Read full review on TripAdvisor   6/7/2010 Vote      
10. During our breakfast, the maid started banging on the door (even though the do-not-disturb was up) and at 12:15 were were hastled about leaving even though we were given the extra hour.
"Great Location...Bad Service " Read full review on Expedia   7/29/2009 Vote      
   
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