3. The problem starts with a busy checking in area which means one always seems to have a 20 minute wait to check in or out and with other problems, Whenever you don't need anything, magically there is no queue, We changed rooms as the shower has no door so water splashes in the bathroom, not ideal, and when we moved to a room with a bath the bath was so small with no ledge and enclosed by a wall, it was incredibly uncomfortable and impractical.