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OpinionWell
Rank
76th
Out of 676

Empire Hotel

Average Price: $401  
 
Hotel Class:
44 West 63rd Street
New York City, 10023 View map  
0-Star Hotel Rank: 11 of 249
Average review rating: 3.49
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (96) , Travelocity (3) , TripAdvisor (1016) , YahooTravel (11)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Charge
Appears in 85 comments. 
60% wrote positive comments about charge
The following words were used in comments with Charge:
dispute (5)   free (11)   good (4)   hot (5)   hotel (23)   lobby (5)   need (5)   night (8)    
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1. Staff were helpful and brought us the earplugs quickly and free of charge.
"Beautiful Rooms, beware of the top floor " Read full review on TripAdvisor   4/24/2012 Vote      
2. I'd love a few more plugs for all the electronic stuff we need to charge and maybe a better place to get a good look at the outfit or makeup.
"Location,location,location " Read full review on TripAdvisor   2/21/2012 Vote      
3. In addition, I was able to print my boarding pass at the office center free of charge.
"Loved the staff and location!!!! " Read full review on TripAdvisor   10/23/2011 Vote      
4. So when they say tax and tip is included and dont itemize your bill make sure you take a good look at the final charge.
"Great Hotel- Beware of Barmen at Roof Top Bar " Read full review on TripAdvisor   7/26/2011 Vote      
5. I called the accounting office and the charge was removed, this time for good.
"Loved it and plan to return " Read full review on TripAdvisor   6/13/2011 Vote      
6. When we first arrived we were upgraded free of charge which was an added bonus.
"Had a Amazing time " Read full review on TripAdvisor   12/23/2010 Vote      
7. like many people we had a city break so spent little time in the room which were lucky enough to have upgraded to a king superior room free of charge.
"great location, boutique style, friendly staff. " Read full review on TripAdvisor   12/6/2010 Vote      
8. We ended up calling our credit card company and refuting the charge because the staff refused to help us.
"Horrible Customer Service " Read full review on TripAdvisor   10/8/2010 Vote      
9. The other thing - there is no hot water in the room (so if you like to make your own tea - you are out of luck), but they gave me a cup of hot water in the bar downstairs free of charge.
"Great spot, acceptable price, clean rooms, ok service " Read full review on TripAdvisor   9/3/2010 Vote      
10. The other thing - there is no hot water in the room (so if you like to make your own tea - you are out of luck), but they gave me a cup of hot water in the bar downstairs free of charge.
"Great spot, acceptable price, clean rooms, ok service " Read full review on TripAdvisor   9/3/2010 Vote      
   
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