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OpinionWell
Rank
76th
Out of 676

Empire Hotel

Average Price: $401  
 
Hotel Class:
44 West 63rd Street
New York City, 10023 View map  
0-Star Hotel Rank: 11 of 249
Average review rating: 3.49
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (96) , Travelocity (3) , TripAdvisor (1016) , YahooTravel (11)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 47 comments. 
55% wrote positive comments about bill
The following words were used in comments with Bill:
correct (2)   credit (6)   desk (6)   helpful (3)   hotel (6)   new (3)   night (3)   problem (3)   roof (3)   rude (2)   small (3)   smoke (2)   staff (5)   tip (3)    
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1. So when they say tax and tip is included and dont itemize your bill make sure you take a good look at the final charge.
"Great Hotel- Beware of Barmen at Roof Top Bar " Read full review on TripAdvisor   7/26/2011 Vote      
2. We disputed the charge and they took it off, and gave me a new bill with the charge removed.
"Fabulous location, but wouldn't stay here again. " Read full review on TripAdvisor   12/23/2010 Vote      
3. After asking if I wanted to leave all the charges on the credit card I'd registered with, she printed off a new bill and handed it to me, saying 'I need you to sign at the X'.
"Feeling eh about the Empire - it has real possibility but management should step up its game " Read full review on TripAdvisor   5/28/2010 Vote      
4. When I got the bill under my door on the last day I was pleased and surprised to see that they had taken off the upgrade charge for the 2 missed days after all.
"Great location, small rooms and bathrooms, nicely decorated " Read full review on TripAdvisor   3/27/2010 Vote      
5. I booked what was billed as a superior queen with two queen beds for my husband, adult daughter & me.
"Form over function -- Not so great " Read full review on TripAdvisor   2/1/2010 Vote      
6. After three phone calls to their billing department with reassurances of correction, they still have not resolved this issue.
"April Fooled " Read full review on YahooTravel   7/8/2008 Vote      
7. Room was direct billed to the conference I was attending so can't comment on value.
"Good location, but rooms are small. " Read full review on TripAdvisor   5/9/2012 Vote      
8. When we woke up the last morning of our stay, we saw that the bill in fact did have a higher per-night charge than the one I had booked the room under.
"Non-approved charges - TWICE - from this property! " Read full review on TripAdvisor   4/26/2012 Vote      
9. They offered a token % off the bill but not nearly enough for how much $$$ we were spending in total.
"Not an Empire to be proud of... " Read full review on TripAdvisor   4/16/2012 Vote      
10. After we received our 'final' bill and left the Empire, they assessed another $60 charge on our credit card.
"Ripped off our VISA card after departure " Read full review on TripAdvisor   2/4/2012 Vote      
   
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