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Rank
37th
Out of 676

Embassy Suites Hotel New York City

Average Price: $386  
 
Hotel Class:
102 North End Avenue
New York City, 10281 View map  
4-Star Hotel Rank: 17 of 106
Average review rating: 4.43
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (41) , MyTravelGuide (303) , Travelocity (32) , TripAdvisor (894) , YahooTravel (44)
SAFE TO BOOK ? (2/5 issues found)
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Staff
Appears in 399 comments. 
96% wrote positive comments about staff
The following words were used in comments with Staff:
clean (26)   courteous (24)   desk (30)   excellent (26)   extremely (16)   friendly (102)   good (33)   great (56)   helpful (126)   hotel (112)   location (24)   management (17)   need (16)   nice (21)   pleasant (18)    
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1. The staff were very friendly and helpful and the room was always immaculately cleaned, although sometimes not until quite late in the day (we didn't ask for an early clean or anything though so this didn't bother us at all).
"Fantastic 5 night stay in New York " Read full review on TripAdvisor   5/20/2012 Vote      
2. I should note that the bar staff were quite eager to help, probably because there was a grand total of 2 customers in the huge bar area (no idea what that was when it was an Embassy Suites).
"Maybe Posh for Some " Read full review on TripAdvisor   5/18/2012 Vote      
3. Secondly, the doormen (apart from one notably good member of staff) were lax, unhelpful in obtaining taxis, and generally not up to the standards of the rest of the hotel workers.
"Excellent hotel, particularly if you get discount rates " Read full review on TripAdvisor   5/11/2012 Vote      
4. I found all the front desk staff very friendly and accommodating.
"Beautiful place in a great spot. " Read full review on TripAdvisor   5/9/2012 Vote      
5. We arrived fairly early on a Saturday morning and were amazed that the check in staff secured us a room right away.
"Ultra modern hotel with spacious rooms in lower Manhattan " Read full review on TripAdvisor   5/2/2012 Vote      
6. Pros - brand new suites with a lot of amenities, nice gym with nice assortment of equipment and refrigerated bottled water, friendly staff, and location near the Hudson River and walking distance to quite a number of sights.
"Good hotel - has room to grow and will be great " Read full review on TripAdvisor   4/28/2012 Vote      
7. The hotel is very memorable mainly due to the top notch service and friendly staff.
"Expect a great experience at the Conrad! " Read full review on TripAdvisor   4/24/2012 Vote      
8. , there was no iron in the room, some lights didn't work, etc.), the staff is wonderful and fixed all these problems quickly.
"Wonderful new hotel " Read full review on TripAdvisor   4/23/2012 Vote      
9. Location:Service: The staff was great.
"Conrad Wins Again! " Read full review on TripAdvisor   4/22/2012 Vote      
10. It is absolutely gorgeous, in a pleasant location, with a professional and helpful staff, a stunning atrium lobby, modern and spacious rooms, and just about every amenity you could want.
"Gorgeous modern hotel with spacious rooms in a quiet location " Read full review on TripAdvisor   4/21/2012 Vote      
   
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