InterContinental Stephen F Austin, Austin, Staff

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Rank

9th

Out of 287

InterContinental Stephen F Austin	Average Daily Rate: NA Check Rates

Hotel Class:

701 CONGRESS AVENUE

Austin, 78701 View map

4-Star Hotel Rank: 5 of 23
Average review rating: 3.83

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (20) , MyTravelGuide (457) , Travelocity (7) , TripAdvisor (266) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (14) bar (92) bath (7) bathroom (53) bed (92) bill (13) breakfast (63) charge (27) check in (31) check out (19) complimentary (12) concierge (26) cost (22) deal (20) decor (10) dinner (12) downtown (84) fee (20) food (40) front desk (64) gym (11) hotel (470) housekeeping (11) lobby (33) location (141) manager (22) mini-bar (8) money (13) parking (68) pillow (18) pool (30) price (55) rate (42) recommend (27) refund (9) restaurant (62) room (473) room service (19) service (103) shower (26) staff (145) street (92) suite (41) towel (7) valet (51) valet parking (28) view (40) walk (46) wireless (14)

Staff Traveler Insight - Staff Issues

Appears in 145 comments.

88% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (7) bar (14) clean (9) comfortable (8) courteous (8) desk (23) excellent (11) friendly (37) good (13) great (24) helpful (33) hotel (41) location (9) nice (12) professional (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk and room staff were professional, helpful and attentive.

"Dated in a great location " Read full review on TripAdvisor 5/11/2012 Vote

2. The staff was courteous and the hotel is clean and well kept.

"Hotel with Tradition, Good Restaurant " Read full review on TripAdvisor 5/5/2012 Vote

3. The staff was absolutely amazing.

"Top-notch staff " Read full review on TripAdvisor 5/1/2012 Vote

4. The food was amazing, bar package was excellent, and the wait staff was perfect.

"Top-notch staff " Read full review on TripAdvisor 5/1/2012 Vote

5. The staff was excellent.

"A bit dated but still a very nice hotel " Read full review on TripAdvisor 4/24/2012 Vote

6. The rooms are nicely redone The 2nd floor balcony bar is the best in Austin and the staff is great.

"Best All Around Hotel in Austin " Read full review on TripAdvisor 4/23/2012 Vote

7. The staff is very friendly and accommodating.

"Nice place to stay, need to update carpets " Read full review on TripAdvisor 4/5/2012 Vote

8. Front desk and valet staff are wonderful.

"Great location but.... " Read full review on TripAdvisor 4/4/2012 Vote

9. The hotel is exactly what I wanted it to be, professional, friendly staff, wonderful room service food, quiet rooms with comfortable beds.

"A wonderful hotel with a great staff! " Read full review on TripAdvisor 4/2/2012 Vote

10. From the valet parking to the front desk and the concierge, the staff was exceptional.

"A wonderful hotel with a great staff! " Read full review on TripAdvisor 4/2/2012 Vote