InterContinental Stephen F Austin, Austin, Housekeeping

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Rank

9th

Out of 287

InterContinental Stephen F Austin	Average Daily Rate: NA Check Rates

Hotel Class:

701 CONGRESS AVENUE

Austin, 78701 View map

4-Star Hotel Rank: 5 of 23
Average review rating: 3.83

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (20) , MyTravelGuide (457) , Travelocity (7) , TripAdvisor (266) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Housekeeping

Appears in 11 comments.

75% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (2) hotel (2)

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1. Service excluding housekeeping was good.

"Dated in a great location " Read full review on TripAdvisor 5/11/2012 Vote

2. Intercontinental here is my Advice: Clean or replace carpets, work with your housekeeping to clean the rooms and earlier and offer Vegan food choices :)).

"Nice place to stay, need to update carpets " Read full review on TripAdvisor 4/5/2012 Vote

3. I generally tip Housekeeping but only if the job is done well.

"Nice place to stay, need to update carpets " Read full review on TripAdvisor 4/5/2012 Vote

4. Downsides are: Housekeeping on 2 days did not vacuum my floor and came very late in the afternoon.

"Nice place to stay, need to update carpets " Read full review on TripAdvisor 4/5/2012 Vote

5. Had to call for housekeeping every day - and i was in a suite.

"Great location but.... " Read full review on TripAdvisor 4/4/2012 Vote

6. If the hotel wants to start housekeeping that early, they should warn guests so they can use the 'do not disturb' sign.

"Nice hotel, great location, not worth the price. " Read full review on TripAdvisor 8/11/2011 Vote

7. Housekeeping came at 8:30 in the morning, knocking & knocking until they woke me out of a dead sleep.

"Nice hotel, great location, not worth the price. " Read full review on TripAdvisor 8/11/2011 Vote

8. Finally spoke with the manager (Neville Erasmus) who listened, graciously offerred me a $100 discount on the stay and promised to speak with housekeeping about communication.

"Check-out misunderstanding " Read full review on TripAdvisor 4/2/2009 Vote

9. The hotel staff, from the housekeeping to the front desk, were above my expectations.

"First Class Hotel " Read full review on TripAdvisor 10/16/2008 Vote

10. shampoo, soap etc and had to call housekeeping.

"Great hotel! " Read full review on TripAdvisor 5/21/2007 Vote