InterContinental Stephen F Austin, Austin, Money

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OpinionWell
Rank

9th

Out of 287

InterContinental Stephen F Austin	Average Daily Rate: NA Check Rates

Hotel Class:

701 CONGRESS AVENUE

Austin, 78701 View map

4-Star Hotel Rank: 5 of 23
Average review rating: 3.83

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (20) , MyTravelGuide (457) , Travelocity (7) , TripAdvisor (266) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Money

Appears in 13 comments.

100% wrote positive comments about money

The following words were used in comments with Money:
disappoint (2) extra (3) hotel (3)

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1. Wasn't a money issue- just irritated me that they were too lazy to look it up when I called or just didn't care.

"Beware- they do not charge deposits ahead of time nor bother to look up before arrival " Read full review on TripAdvisor 10/12/2010 Vote

2. It saved me so much time (and money!)A couple days later I needed to order a very diet-specific meal (no where near any menu item) and the Food & Beverage Director, Brian, personally called me to discuss my needs.

"5-Star Customer Service " Read full review on TripAdvisor 2/22/2012 Vote

3. It's not about the money part, we are all customers and we should be treated fairly.

"Worst 4 star ever!!!!!! " Read full review on TripAdvisor 12/8/2011 Vote

4. Otherwise save your money and stay at a lower priced but you-know-exactly-what-you-will-get hotel in Austin.

"Very average for the price " Read full review on TripAdvisor 9/19/2011 Vote

5. For the same money I could have stayed at a much nicer place.

"Dissapointed stay " Read full review on TripAdvisor 8/9/2011 Vote

6. It's worth extra money.

"Location, Location - Great hotel " Read full review on TripAdvisor 6/3/2011 Vote

7. I wouldn't waste the extra money.

"Great Hotel... Close to 6th Street and the Capital! " Read full review on Expedia 6/9/2009 Vote

8. So to add insult to injury, the weekend hotel manager and the concierge for the weekend offer to refund HALF our money.

"on my wedding night, I experienced the worst customer service experience ever. " Read full review on TripAdvisor 5/13/2009 Vote

9. For the amount of money we paid for our one night stay, I would have felt more at home in a cabin.

"Overpriced, impersonal, small rooms - stay somewhere else. " Read full review on TripAdvisor 4/16/2009 Vote

10. I should have stayed at a newer chain hotel and saved the extra money.

"Not a 4.5 star experience if you book on Hotwire... " Read full review on TripAdvisor 4/14/2008 Vote