Ala Moana Hotel, Honolulu, Staff

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Rank

43rd

Out of 165

Ala Moana Hotel	Average Price: $159 Check Rates

Hotel Class:

410 ATKINSON Drive

Honolulu, 96814 View map

3-Star Hotel Rank: 8 of 20
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (75) , Travelocity (16) , TripAdvisor (506) , YahooTravel (28)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (34) balcony (59) bar (49) bathroom (64) beach (242) bed (134) breakfast (74) charge (21) check in (72) check out (24) concierge (13) cost (29) deal (31) deck (14) dinner (31) downtown (14) fee (24) fitness center (19) food (93) front desk (87) gym (20) hotel (1023) housekeeping (39) lobby (76) location (237) manager (35) money (27) ocean (108) parking (178) pillow (21) pool (137) price (101) rate (65) recommend (57) restaurant (136) room (872) room service (37) service (127) shower (19) shuttle (24) staff (189) street (65) suite (29) towel (32) valet (30) valet parking (15) value (36) view (218) walk (171) wireless (22)

Staff Traveler Insight - Staff Issues

Appears in 189 comments.

83% wrote positive comments about staff

The following words were used in comments with Staff:
clean (12) desk (25) efficient (6) friendly (61) good (10) great (15) helpful (52) hotel (51) housekeeping (11) lobby (7) location (12) nice (12) pleasant (10) professional (6) rude (8) service (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff were friendly and gave us good tips on local places to eat.

"Great Hotel for Shopping " Read full review on TripAdvisor 4/14/2012 Vote

2. Staff were pleasant but didn't go out of their way to help.

"Convenient to shopping " Read full review on TripAdvisor 4/9/2012 Vote

3. Actually the entire staff during our entire stay were exceptional.

"Super Bowl Special " Read full review on TripAdvisor 4/9/2012 Vote

4. The staff all are very helpful.

"Awesome hotel, greate location, wonderful staff... " Read full review on TripAdvisor 4/5/2012 Vote

5. The staff was great, and the room was clean with a great view.

"Gorgeous view " Read full review on TripAdvisor 3/23/2012 Vote

6. We were pleased with the staff and used the hospitality room free of charge which was wonderful.

"First trip to Hawaii " Read full review on TripAdvisor 3/8/2012 Vote

7. The staff was courteous and helpful, especially the valets.

"Nice place to stay " Read full review on TripAdvisor 2/16/2012 Vote

8. The Staff was very friendly and the room where average and acquitted.

"HNL - Business Trip Rm#1411 " Read full review on TripAdvisor 2/8/2012 Vote

9. ) which means that housekeeping went home at 4pm every day and Ala Moana staff refused to help me with anything that went wrong.

"Nightmare!! " Read full review on TripAdvisor 1/30/2012 Vote

10. The staff and personnel were very friendly.

"Contemporary Feel " Read full review on TripAdvisor 1/26/2012 Vote