Ala Moana Hotel, Honolulu, Room Service

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Rank

43rd

Out of 165

Ala Moana Hotel	Average Price: $159 Check Rates

Hotel Class:

410 ATKINSON Drive

Honolulu, 96814 View map

3-Star Hotel Rank: 8 of 20
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (75) , Travelocity (16) , TripAdvisor (506) , YahooTravel (28)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (34) balcony (59) bar (49) bathroom (64) beach (242) bed (134) breakfast (74) charge (21) check in (72) check out (24) concierge (13) cost (29) deal (31) deck (14) dinner (31) downtown (14) fee (24) fitness center (19) food (93) front desk (87) gym (20) hotel (1023) housekeeping (39) lobby (76) location (237) manager (35) money (27) ocean (108) parking (178) pillow (21) pool (137) price (101) rate (65) recommend (57) restaurant (136) room (872) room service (37) service (127) shower (19) shuttle (24) staff (189) street (65) suite (29) towel (32) valet (30) valet parking (15) value (36) view (218) walk (171) wireless (22)

Room service

Appears in 37 comments.

66% wrote positive comments about room service

The following words were used in comments with Room service:
clean (3) construction (2) couple (3) exceptional (2) hotel (12) liked (3) menu (2) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. - no room service- not clean.

"Poor service " Read full review on TripAdvisor 4/20/2011 Vote

2. The hotel lacks certain creature comforts like great bath products and room service, but it feels like home to me.

"My 10th + stay at the Ala Moana. " Read full review on TripAdvisor 2/28/2010 Vote

3. We had no room service, no room cleaning and when we checked out there was no receipt given as the Hotel is really part of 'Jet Luxury' or as they are called corporately 'Jet Living' Our reservation specifically stated we would pay the hotel at the time of departure.

"Rip off " Read full review on TripAdvisor 1/8/2009 Vote

4. WOuld like to have better room service and a coffee shop that had longer hours.

"Good hotel to consider " Read full review on Expedia 9/17/2008 Vote

5. Outstanding service except for the room service which had limited service (only after 5 PM and a limited menu)this area needs improvement.

"I will return to this hotel in Sept 09 " Read full review on Expedia 8/5/2008 Vote

6. We did order room service a couple times just for fun.

"Very Pleased " Read full review on TripAdvisor 10/21/2007 Vote

7. No room service.

"HUGE WAIKIKI HIGH RISE " Read full review on TripAdvisor 4/17/2012 Vote

8. No room service - which was fine.

"Great Hotel for Shopping " Read full review on TripAdvisor 4/14/2012 Vote

9. There is no room service.

"Wrong customer service information " Read full review on TripAdvisor 9/21/2011 Vote

10. There is no room service.

"Proximity to Convention Ctr, but lackluster " Read full review on TripAdvisor 6/3/2011 Vote