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OpinionWell
Rank
43rd
Out of 165

Ala Moana Hotel

Average Price: $159  
 
Hotel Class:
410 ATKINSON Drive
Honolulu, 96814 View map  
3-Star Hotel Rank: 8 of 20
Average review rating: 3.81
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (56) , MyTravelGuide (75) , Travelocity (16) , TripAdvisor (506) , YahooTravel (28)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 87 comments. 
58% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (8)   guest (4)   helpful (13)   hotel (12)   housekeeping (5)   liked (4)   management (4)   nice (5)   rude (5)   secure (4)   service (5)   staff (23)   suite (3)    
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1. Andrew at the front desk was especially nice and bell person Dean.
"Very decent hotel, close to Waikiki, most of all it was QUIET! " Read full review on TripAdvisor   3/23/2012 Vote      
2. Did not greet us and when I called the front desk, the lady was laughing and talking to a friend while answering the phone.
"Noise and tiny bed with decent view " Read full review on TripAdvisor   2/1/2012 Vote      
3. I have no complaints about the staff from the front desk to the parking attendant.
"Brought their A-game during APEC " Read full review on TripAdvisor   12/16/2011 Vote      
4. Stayed here during the APEC, and while their rooms were not that big, the front desk and hotel staff was on their A-game.
"Brought their A-game during APEC " Read full review on TripAdvisor   12/16/2011 Vote      
5. Staff was very pleasant from front desk, maids, security and bellman.
"EXCELLENT STAY " Read full review on TripAdvisor   11/8/2011 Vote      
6. The front desk staff were very nice and helpful.
"Fine for a few days " Read full review on TripAdvisor   8/4/2011 Vote      
7. The front desk are always helpful and gracious.
"My little piece of paradise " Read full review on TripAdvisor   7/30/2011 Vote      
8. The front desk staff was very friendly and we did not use their other facilities, but we would definitely recommend the hotel and stay here again.
"Nice rooms, great location, would definitely stay again! " Read full review on TripAdvisor   7/5/2011 Vote      
9. When the tsunami warning was issued, I called the front desk and they were calm and helpful, letting me know the Ala Moana is just outside the inundation area and it is a designated safe shelter.
"Staying during the Tsunami Warning " Read full review on TripAdvisor   3/16/2011 Vote      
10. The front desk staff was friendly and helpful during check-in, but prior to that time they were not very service-oriented on the phone.
"As expected. Very conveniently located right outside the bustle of Waikiki. " Read full review on TripAdvisor   2/16/2011 Vote      
   
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