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OpinionWell
Rank
43rd
Out of 165

Ala Moana Hotel

Average Price: $159  
 
Hotel Class:
410 ATKINSON Drive
Honolulu, 96814 View map  
3-Star Hotel Rank: 8 of 20
Average review rating: 3.81
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (56) , MyTravelGuide (75) , Travelocity (16) , TripAdvisor (506) , YahooTravel (28)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 127 comments. 
69% wrote positive comments about service
The following words were used in comments with Service:
bad (7)   clean (8)   customer (14)   excellent (12)   food (9)   friendly (6)   good (12)   great (19)   hotel (42)   internet (6)   location (5)   management (6)    
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1. We had great service and the pool was a welcome place to enjoy late afternoons after a full day sightseeing before heading out to watch the sunset and have dinner.
"A welcome surprise! " Read full review on TripAdvisor   4/13/2012 Vote      
2. The rooms are excellent, the service is excellent, but the most appealing attribute was its fantastic location being just a short walk to Waikiki Beach and even shorter (just through the parking lot) to Ala Moana Shopping Centre.
"Great location - great service " Read full review on TripAdvisor   4/6/2012 Vote      
3. Housekeeping services were great too.
"Speed N Trix " Read full review on TripAdvisor   2/23/2012 Vote      
4. Oh, one other thing-you get free internet service with your room, but it doesn't work for an IPAD - had to do that in the lobby.
"Good location between Waikiki and downtown Honolulu " Read full review on TripAdvisor   2/11/2012 Vote      
5. The hotel is an Outrigger property, and it lives up to the exceptional customer service the the Outrigger properties are known for.
"Contemporary Feel " Read full review on TripAdvisor   1/26/2012 Vote      
6. The thing that compelled me to write my first review here was the great customer service I received from Heide at the front desk.
"Wonderful Front Desk!! " Read full review on TripAdvisor   1/22/2012 Vote      
7. The organized 'passenger friendly' approach they showed during their LA TBIT check in operation and in their comfortable aircraft and flight services were astonishingly remarkable.
"Passenger friendly Turkish Air Lines " Read full review on TripAdvisor   1/3/2012 Vote      
8. Service was great.
"great stay at ala moana " Read full review on TripAdvisor   1/2/2012 Vote      
9. The hotel mentioned above is very clean and the service requirement was great,we actually rented a room through Albi rentals for six days and we stayed on the 32nd floor,which is the cheaper way to go for a tight budget.
"Fabulous view and great service. " Read full review on TripAdvisor   9/1/2011 Vote      
10. The customer service is always so helpful and friendly, and I only see smiling faces when I deal with them in person.
"Affordable and Clean " Read full review on TripAdvisor   8/19/2011 Vote      
   
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