Ala Moana Hotel, Honolulu, Manager

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Rank

43rd

Out of 165

Ala Moana Hotel	Average Price: $159 Check Rates

Hotel Class:

410 ATKINSON Drive

Honolulu, 96814 View map

3-Star Hotel Rank: 8 of 20
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (75) , Travelocity (16) , TripAdvisor (506) , YahooTravel (28)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (34) balcony (59) bar (49) bathroom (64) beach (242) bed (134) breakfast (74) charge (21) check in (72) check out (24) concierge (13) cost (29) deal (31) deck (14) dinner (31) downtown (14) fee (24) fitness center (19) food (93) front desk (87) gym (20) hotel (1023) housekeeping (39) lobby (76) location (237) manager (35) money (27) ocean (108) parking (178) pillow (21) pool (137) price (101) rate (65) recommend (57) restaurant (136) room (872) room service (37) service (127) shower (19) shuttle (24) staff (189) street (65) suite (29) towel (32) valet (30) valet parking (15) value (36) view (218) walk (171) wireless (22)

Manager

Appears in 35 comments.

14% wrote positive comments about manager

The following words were used in comments with Manager:
complain (5) customer (2) desk (3) generous (3) hotel (8) housekeeping (4) informative (3) management (35) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The manager responded appropriately, and to my satisfaction.

"Centrally-located, not too expensive, small rooms, showing its age. " Read full review on TripAdvisor 8/2/2009 Vote

2. We had some room cleaning requests and their property manager handled all of our needs immediately.

"Too good to be true! " Read full review on TripAdvisor 3/12/2009 Vote

3. ' In the end, we had to deal with the parking manager, who initally was going to take care of the problem, but never re-surfaced to provide closure to the problem.

"Parking is a Disaster! " Read full review on TripAdvisor 7/27/2007 Vote

4. Spoke to the manager, changed to a different room.

"Stay away from this hotel!!! " Read full review on TripAdvisor 5/14/2012 Vote

5. I called the manager that night, and explained the concen.

"Stay away from this hotel!!! " Read full review on TripAdvisor 5/14/2012 Vote

6. I met with the Sales Manager and toured the property.

"Contemporary Feel " Read full review on TripAdvisor 1/26/2012 Vote

7. I demanded to see the manager for an explanation.

"Great location for repeat travelers but ... " Read full review on TripAdvisor 11/18/2011 Vote

8. The manager didn't even come out to talk to me or anything.

"If you want to leave with all your belongings, don't stay here! " Read full review on TripAdvisor 9/1/2011 Vote

9. A little while later the front desk called me and informed me that they would 'give' me another room even though the manager found no evidence of feces or a bug in the bed, in a tone like they were doing me a favor.

"Disappointing " Read full review on TripAdvisor 5/22/2011 Vote

10. Shortly after he left, the assistant housekeeping manager came w/ a housekeeper.

"Disappointing " Read full review on TripAdvisor 5/22/2011 Vote