Ala Moana Hotel, Honolulu, Concierge

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Rank

43rd

Out of 165

Ala Moana Hotel	Average Price: $159 Check Rates

Hotel Class:

410 ATKINSON Drive

Honolulu, 96814 View map

3-Star Hotel Rank: 8 of 20
Average review rating: 3.81

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (75) , Travelocity (16) , TripAdvisor (506) , YahooTravel (28)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 13 comments.

20% wrote positive comments about concierge

The following words were used in comments with Concierge:
rude (3) touch (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge was very nice.

"Wonderful Stay " Read full review on TripAdvisor 4/19/2010 Vote

2. Everyone from the parking attendants, to the bell desk, to the concierge (who printed directions for us) made us feel welcome.

"Not Fancy Schmancy but Fit the Bill " Read full review on TripAdvisor 8/3/2008 Vote

3. In the lobby, the concierge was helpful and always busy.

"Good Location, OK Service " Read full review on TripAdvisor 6/29/2007 Vote

4. The bell and valet staff also added a personal touch and the concierge added that extra touch of personal service.

"Suite 3301 Ala Moana Hotel " Read full review on TripAdvisor 11/10/2011 Vote

5. Tickets to a show that we were to pick up at the concierge desk 'disappeared.

"Never again " Read full review on TripAdvisor 7/22/2011 Vote

6. The two high points:The first was a lone concierge employee who went above and beyond to arrange to get our cell phone back after it was misplaced on a shuttle van.

"Never again " Read full review on TripAdvisor 7/22/2011 Vote

7. One thing I missed this time that I recall from our last visit was a concierge desk.

"All we need, for a great price " Read full review on TripAdvisor 6/17/2011 Vote

8. The biggest problem was with the concierges desk.

"Avoid the Concierges Desk! " Read full review on TripAdvisor 2/16/2010 Vote

9. The few times I went to look for the concierge, he was nowhere to be found.

"Modern and Clean " Read full review on TripAdvisor 8/31/2008 Vote

10. Only downside was the main concierge - a tall blonde - with the personality of a condescending prison guard.

"Great, moderately priced hotel " Read full review on TripAdvisor 9/1/2011 Vote