The Grove Isle Hotel & Spa, Coconut Grove, Towel

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OpinionWell
Rank

2nd

Out of 8

The Grove Isle Hotel & Spa	Average Price: $401 Check Rates

Hotel Class:

4 Grove Isle Drive

Coconut Grove, 33133 View map

4-Star Hotel Rank: 2 of 3
Average review rating: 3.89

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (136)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) balcony (20) bar (25) bathroom (19) beach (32) bed (16) bill (11) breakfast (33) brunch (5) charge (10) check in (9) check out (9) checkout (4) cost (4) deal (9) deck (5) dinner (23) downtown (7) fee (18) fitness center (4) food (53) front desk (24) gym (4) hotel (213) housekeeping (7) lobby (4) location (26) lunch (6) manager (18) massage (15) money (7) parking (10) patio (6) pool (66) price (24) rate (7) recommend (15) restaurant (57) room (173) room service (7) service (95) shower (8) spa (65) staff (89) suite (11) towel (17) valet (16) value (14) view (69) walk (7)

Towel

Appears in 17 comments.

33% wrote positive comments about towel

The following words were used in comments with Towel:
free (2) night (2)

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1. I checked out the pool and it was dirty,no towels for guest and leaves and bugs in the pool and outside the pool.

"WORST STAY EVER..HORRIBLE!! " Read full review on TripAdvisor 4/5/2011 Vote

2. Because of the limited rooms, there was no mob at the pool where you compete for towels chairs, and much noise like you will find in some of the big resorts.

"Superb resort - Close proximity to SO Beach " Read full review on Travelocity 7/1/2009 Vote

3. The grey, dingy 'white ' towels and cheap, little braided rug in the bathroom didn't exactly exude luxury to us.

"Customer Service and Dirty Room Will Ruin Your Stay " Read full review on TripAdvisor 3/30/2009 Vote

4. Another incident which happened twice over a weekend was the fact that there were no towels in the pool for two days until 11:30am.

"Worst Hotel EVER " Read full review on TripAdvisor 5/14/2012 Vote

5. This was a wedding weekend for us and there were lots of kids, so, how can they not have towels.

"Worst Hotel EVER " Read full review on TripAdvisor 5/14/2012 Vote

6. So instead of them giving us towels from the room, we had to go and get them ourselves.

"Worst Hotel EVER " Read full review on TripAdvisor 5/14/2012 Vote

7. The kicker of the entire experience occurred my last day when called room service to bring up 4 towels.

"Beautiful Hotel with Sloppy Service " Read full review on TripAdvisor 9/26/2011 Vote

8. After waiting another 30 minutes I received 2 towels, not 4 as requested.

"Beautiful Hotel with Sloppy Service " Read full review on TripAdvisor 9/26/2011 Vote

9. The sheets of the bed were old and the top sheet had a tear, I asked for extra towels and was told to please wait about an hour because they are drying,This was all on the first night.

"WORST STAY EVER..HORRIBLE!! " Read full review on TripAdvisor 4/5/2011 Vote

10. Turndown consist of opening the bed,ice and one towel.

"WORST STAY EVER..HORRIBLE!! " Read full review on TripAdvisor 4/5/2011 Vote