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Rank
2nd
Out of 8

The Grove Isle Hotel & Spa

Average Price: $401  
 
Hotel Class:
4 Grove Isle Drive
Coconut Grove, 33133 View map  
4-Star Hotel Rank: 2 of 3
Average review rating: 3.89
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (136)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Valet
Appears in 16 comments. 
100% wrote positive comments about valet
The following words were used in comments with Valet:
best (2)   breakfast (3)   desk (3)   helpful (4)   massage (2)   quick (2)   service (5)   spa (2)   staff (3)   tip (2)   wine (3)    
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1. The valet is quick and efficient.
"Good relaxing place " Read full review on TripAdvisor   1/27/2012 Vote      
2. The staff (from the valet staff who welcome you by name) to the helpful personnel at the front desk made the trip enjoyable.
"Beatiful Property, great location " Read full review on TripAdvisor   1/24/2012 Vote      
3. The valet attendants were always prompt when retrieving our vehicle.
"Wonderful Time at the Grove Isle Hotel & Spa " Read full review on TripAdvisor   12/17/2011 Vote      
4. The valets were wonderful, Cesar at the Front Desk was lovely and helpful and sincerely wanted me to enjoy my stay.
"I absolutely loved Grove Isle, great place and great staff " Read full review on TripAdvisor   2/28/2011 Vote      
5. The only people who were pleasant were the valet staff and the servers at the restaurant, tips, of course.
"Worst Customer Service I have ever experienced " Read full review on TripAdvisor   2/13/2011 Vote      
6. The valet and room service was amazing as well.
"Miami's Best Secret " Read full review on Travelocity   6/1/2009 Vote      
7. When we checked in,the valet was too busy playing on his phone and almost seemed confused about helping with a cart for our bags.
"The overall management of this hotel is very poor " Read full review on TripAdvisor   10/23/2011 Vote      
8. When I checked the bill and got upset (and embarresed that I brought him to such a disorganized mismanaged place) the girl at the desk took off the valet and massages but again no break on breakfast.
"The overall management of this hotel is very poor " Read full review on TripAdvisor   10/23/2011 Vote      
9. I purchased a romance package with spa services, valet, breakfast, best suite they have, a specific bottle of wine, etc. I did this after thoroughly researching everything and deciding that the value of the wine(we like wine and this was a good bottle) and the deal on spa services made it a decent package.
"The overall management of this hotel is very poor " Read full review on TripAdvisor   10/23/2011 Vote      
10. They charged him for the full breakfast (no break for worth of continetal) valet for both nights, and the couples massage.
"The overall management of this hotel is very poor " Read full review on TripAdvisor   10/23/2011 Vote      
   
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