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Rank
2nd
Out of 8

The Grove Isle Hotel & Spa

Average Price: $401  
 
Hotel Class:
4 Grove Isle Drive
Coconut Grove, 33133 View map  
4-Star Hotel Rank: 2 of 3
Average review rating: 3.89
OpinionWell Value Index: 10
Traveler reviews analyzed: Travelocity (5) , Expedia (33) , TripAdvisor (136)
SAFE TO BOOK ? (0/5 issues found)
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Check in
Appears in 9 comments. 
33% wrote positive comments about check in
The following words were used in comments with Check in:
efficient (2)   hotel (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. From check-in to check-out the staff was great.
"One night wasn't enough! " Read full review on TripAdvisor   12/30/2009 Vote      
2. The check in procedure was especially efficient in our room with a laptop and wireless hook up.
"Cultural Excursion " Read full review on TripAdvisor   6/17/2007 Vote      
3. Our first clue should have been the check in staff who were not dressed in any special manner when compared to other 4 and 5 star hotels we have stayed in in North America and in Europe.
"Very expensive and didn't quite live up to our expectations! " Read full review on TripAdvisor   1/2/2012 Vote      
4. Check-in at the hotel was quick, efficient, and friendly.
"Wonderful Time at the Grove Isle Hotel & Spa " Read full review on TripAdvisor   12/17/2011 Vote      
5. Next was check in.
"The overall management of this hotel is very poor " Read full review on TripAdvisor   10/23/2011 Vote      
6. I went to check in and was told that my room with the Bay View was sold out.
"Words cannot describe how Beautiful this hotel is " Read full review on TripAdvisor   9/17/2011 Vote      
7. On the day of check-in I received a voicemail where the spa was calling to confirm my appointment.
"Worst Customer Service I have ever experienced " Read full review on TripAdvisor   2/13/2011 Vote      
8. Check in was extremely smooth-using a wireless device in our room.
"Great location-great views " Read full review on TripAdvisor   1/30/2008 Vote      
9. Problems began upon check in at the hotel after completing my check in i asked for an extra key to have 2 but was denied because the hotel ran out of keys.
"WORST STAY EVER..HORRIBLE!! " Read full review on TripAdvisor   4/5/2011 Vote      
   
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