The Grove Isle Hotel & Spa, Coconut Grove, Towel

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OpinionWell
Rank

2nd

Out of 8

The Grove Isle Hotel & Spa	Average Price: $401 Check Rates

Hotel Class:

4 Grove Isle Drive

Coconut Grove, 33133 View map

4-Star Hotel Rank: 2 of 3
Average review rating: 3.89

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (136)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) balcony (20) bar (25) bathroom (19) beach (32) bed (16) bill (11) breakfast (33) brunch (5) charge (10) check in (9) check out (9) checkout (4) cost (4) deal (9) deck (5) dinner (23) downtown (7) fee (18) fitness center (4) food (53) front desk (24) gym (4) hotel (213) housekeeping (7) lobby (4) location (26) lunch (6) manager (18) massage (15) money (7) parking (10) patio (6) pool (66) price (24) rate (7) recommend (15) restaurant (57) room (173) room service (7) service (95) shower (8) spa (65) staff (89) suite (11) towel (17) valet (16) value (14) view (69) walk (7)

Towel

Appears in 17 comments.

33% wrote positive comments about towel

The following words were used in comments with Towel:
free (2) night (2)

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1. As an example we stayed at another place with a 20 resort fee and that included parking, free rides to anywhere within the resort, all gratuities (except restaurant staff), free towels, water in the room, access to the gym, and probably other things I did not take advantage of) this hotel just seemed stuck in the past to me.

"At one time, this may have been a great hotel " Read full review on TripAdvisor 6/4/2009 Vote

2. So instead of them giving us towels from the room, we had to go and get them ourselves.

"Worst Hotel EVER " Read full review on TripAdvisor 5/14/2012 Vote

3. Another incident which happened twice over a weekend was the fact that there were no towels in the pool for two days until 11:30am.

"Worst Hotel EVER " Read full review on TripAdvisor 5/14/2012 Vote

4. This was a wedding weekend for us and there were lots of kids, so, how can they not have towels.

"Worst Hotel EVER " Read full review on TripAdvisor 5/14/2012 Vote

5. After waiting another 30 minutes I received 2 towels, not 4 as requested.

"Beautiful Hotel with Sloppy Service " Read full review on TripAdvisor 9/26/2011 Vote

6. The kicker of the entire experience occurred my last day when called room service to bring up 4 towels.

"Beautiful Hotel with Sloppy Service " Read full review on TripAdvisor 9/26/2011 Vote

7. The sheets of the bed were old and the top sheet had a tear, I asked for extra towels and was told to please wait about an hour because they are drying,This was all on the first night.

"WORST STAY EVER..HORRIBLE!! " Read full review on TripAdvisor 4/5/2011 Vote

8. Turndown consist of opening the bed,ice and one towel.

"WORST STAY EVER..HORRIBLE!! " Read full review on TripAdvisor 4/5/2011 Vote

9. The room was cleaning in the AM and then at night we had turndown service and towels were refreshed again.

"100% Approval From Hotel Snob " Read full review on TripAdvisor 2/9/2010 Vote

10. Turn-down service is provided, and our towels were warm.

"BEST GETAWAY FOR RELAXATION AND AWAY FROM "CLUBBY-MIAMI" " Read full review on TripAdvisor 9/10/2009 Vote