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Rank
2nd
Out of 8

The Grove Isle Hotel & Spa

Average Price: $401  
 
Hotel Class:
4 Grove Isle Drive
Coconut Grove, 33133 View map  
4-Star Hotel Rank: 2 of 3
Average review rating: 3.89
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (136)
SAFE TO BOOK ? (0/5 issues found)
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Check out
Appears in 9 comments. 
The following words were used in comments with Check out:
nice (2)   night (3)    
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1. So it took me 20 minutes to check out to only end up at what we were originally owed based on our reservation.
"The overall management of this hotel is very poor " Read full review on TripAdvisor   10/23/2011 Vote      
2. You will see why happened at check out below that relates to this.
"The overall management of this hotel is very poor " Read full review on TripAdvisor   10/23/2011 Vote      
3. So we go to check out, and it was a fiasco.
"The overall management of this hotel is very poor " Read full review on TripAdvisor   10/23/2011 Vote      
4. Upon check out i noticed they have a resort fee it was $25 per night.
"WORST STAY EVER..HORRIBLE!! " Read full review on TripAdvisor   4/5/2011 Vote      
5. If the spa hadn't been enough, after our stay I went downstairs to check out and review my folio because I had noticed a strange $100 charge.
"Worst Customer Service I have ever experienced " Read full review on TripAdvisor   2/13/2011 Vote      
6. Let's not mention the maid who insisted on entering the room when she was asked not to (we had a late check out - although we were so irritated we didn't take it up) or the fact that our room was 'turned down' for the night sometime between 5.30pm and 6.
"What a disappointment! " Read full review on TripAdvisor   6/4/2009 Vote      
7. At check out we were denied the $50 credit that was meant to be applied towards our meal at Baleen and the agent was abrupt in telling us you had to have a two night stay for that.
"What a disappointment! " Read full review on TripAdvisor   6/4/2009 Vote      
8. Reception staff was very nice and even let me stay in my room an hour past check out.
"Flawed Paradise " Read full review on TripAdvisor   5/23/2008 Vote      
9. Reception staff was very nice and even let me stay in my room an hour past check out.
"Flawed Paradise " Read full review on TripAdvisor   5/23/2008 Vote      
   
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