The Grove Isle Hotel & Spa, Coconut Grove, Staff

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Rank

2nd

Out of 8

The Grove Isle Hotel & Spa	Average Price: $401 Check Rates

Hotel Class:

4 Grove Isle Drive

Coconut Grove, 33133 View map

4-Star Hotel Rank: 2 of 3
Average review rating: 3.89

OpinionWell Value Index: 10

Traveler reviews analyzed: Travelocity (5) , Expedia (33) , TripAdvisor (136)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) balcony (20) bar (25) bathroom (19) beach (32) bed (16) bill (11) breakfast (33) brunch (5) charge (10) check in (9) check out (9) checkout (4) cost (4) deal (9) deck (5) dinner (23) downtown (7) fee (18) fitness center (4) food (53) front desk (24) gym (4) hotel (213) housekeeping (7) lobby (4) location (26) lunch (6) manager (18) massage (15) money (7) parking (10) patio (6) pool (66) price (24) rate (7) recommend (15) restaurant (57) room (173) room service (7) service (95) shower (8) spa (65) staff (89) suite (11) towel (17) valet (16) value (14) view (69) walk (7)

Staff

Appears in 89 comments.

82% wrote positive comments about staff

The following words were used in comments with Staff:
amazed (6) attentive (9) beauty (6) desk (8) excellent (10) exceptional (7) fantastic (5) food (8) free (5) friendly (5) great (11) helpful (6) hotel (14) incredible (7) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I also enjoyed an amazing deep tissue massage at the adjoining spa where, again, the staff was wonderful and attentive.

"Excellent Service - Very Relaxing " Read full review on TripAdvisor 2/8/2012 Vote

2. The service was excellent: the wait staff knew my name, food and beverage preferences by heart after the first night and the event coordinator Megan was a joy to work with, very accommodating and exceptional with her willingness.

"Excellent Service - Very Relaxing " Read full review on TripAdvisor 2/8/2012 Vote

3. The outdoor pool and restaurant staff are also great.

"Beatiful Property, great location " Read full review on TripAdvisor 1/24/2012 Vote

4. Beautiful setting, attentive staff, fantastic dinning.

"Perfect Weekend Get-a-way! " Read full review on TripAdvisor 1/18/2012 Vote

5. The tiki bar staff is very friendly and accommodating.

"The Views are great " Read full review on TripAdvisor 1/5/2012 Vote

6. The staff were extremely friendly and attentive.

"Wonderful Time at the Grove Isle Hotel & Spa " Read full review on TripAdvisor 12/17/2011 Vote

7. The staff at the tennis center is first class, very accommodating and ready to help.

"Fantastic Tennis and Spa Resort in Coconut Grove " Read full review on TripAdvisor 12/14/2011 Vote

8. The grounds are beautiful and staff service was exceptional except Ms.

"One bad apple... " Read full review on TripAdvisor 10/14/2011 Vote

9. The rest of the staff was great and eagerly would go beyond the call of duty to make sure the stay was pleasant.

"One bad apple... " Read full review on TripAdvisor 10/14/2011 Vote

10. On the positive side, the pool bar staff (Richard and Sebastian) were very attentive and helpful.

"Beautiful Hotel with Sloppy Service " Read full review on TripAdvisor 9/26/2011 Vote