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Rank
2nd
Out of 8

The Grove Isle Hotel & Spa

Average Price: $401  
 
Hotel Class:
4 Grove Isle Drive
Coconut Grove, 33133 View map  
4-Star Hotel Rank: 2 of 3
Average review rating: 3.89
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (136)
SAFE TO BOOK ? (0/5 issues found)
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Bill
Appears in 11 comments. 
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1. By the end of one night stay we paid a hotel tax, a parking fee, a overly priced bar bill and our bill came to a whopping $ 460.00.
"Very expensive and didn't quite live up to our expectations! " Read full review on TripAdvisor   1/2/2012 Vote      
2. It tasted the same as the original wine given to us in which case it was returned again and we were given two glasses of beer which now lowered our bar bill to $19.00.
"Very expensive and didn't quite live up to our expectations! " Read full review on TripAdvisor   1/2/2012 Vote      
3. Watch out for room service, we ordered a pastry platter and coffee for breakfast one morning and the bill was over $40.
"Fantastic Tennis and Spa Resort in Coconut Grove " Read full review on TripAdvisor   12/14/2011 Vote      
4. When I checked the bill and got upset (and embarresed that I brought him to such a disorganized mismanaged place) the girl at the desk took off the valet and massages but again no break on breakfast.
"The overall management of this hotel is very poor " Read full review on TripAdvisor   10/23/2011 Vote      
5. It felt a little cheap to have this added to our bill.
"One night wasn't enough! " Read full review on TripAdvisor   12/30/2009 Vote      
6. Combine that with the outrageous charges in the restaurant (very difficult for two to dine for less than $150), the 20 percent gratuity added to the bill (I thought the resort fee was supposed to cover that?), and the poor quality of the food, particularly at breakfast, and the Grove Isle deserves a zero on the value scale.
"Sadly, the critical reviews are correct " Read full review on TripAdvisor   9/27/2009 Vote      
7. It was cleared right up, but you just need to make sure you watch the final billing.
"Beautiful spot, great spa, great views... No bargain by any means. " Read full review on TripAdvisor   8/2/2009 Vote      
8. I`m sure there are other hotels around that fit my bill.
"Not what it used to be " Read full review on TripAdvisor   9/3/2008 Vote      
9. If the hotel has changed its atmosphere and the people they want to attract, they can`t bill itself as a romantic getaway.
"Not what it used to be " Read full review on TripAdvisor   9/3/2008 Vote      
10. at the end I had to solve myself the issue, a place to avoid a total nightmare!besides everyone in my group had issues with bills, invoices.
"unprofessional, unpleasant stay, credit card issues " Read full review on TripAdvisor   2/7/2012 Vote      
   
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