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Rank
29th
Out of 415

The Palmer House Hilton

Average Price: $282  
 
Hotel Class:
17 East Monroe Street
Chicago, 60603 View map  
4-Star Hotel Rank: 12 of 39
Average review rating: 3.73
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)
SAFE TO BOOK ? (4/5 issues found)
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Room Traveler Insight - Small Rooms
Appears in 3681 comments. 
60% wrote positive comments about room
The following words were used in comments with Room:
clean (324)   coffee (132)   comfortable (234)   decorate (134)   double (140)   floor (284)   great (188)   hotel (607)   large (148)   liked (142)   lobby (176)   nice (292)   night (158)    
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1. maybe my room wasn't as big as rooms are usually in the US, however for european / London standards was totally fine.
"Great hotel & city! Can't wait to be back! " Read full review on TripAdvisor   5/22/2012 Vote      
2. The room was quite small but we were not in it very much.
"Palmer House Hilton " Read full review on TripAdvisor   5/22/2012 Vote      
3. Rooms are old, sometimes small but perfectly fine.
"This is a grand, old hotel! " Read full review on TripAdvisor   5/21/2012 Vote      
4. One downside to my room - when I entered it had an odor of cigar smoke.
"Why did I wait so long before staying here... " Read full review on TripAdvisor   5/20/2012 Vote      
5. Negatives:No coffee maker in the room, the bathroom is wicked small and doesn't have a fan, our view was awful, and the positioning of the TV was odd (to the right of the bed in the corner), horrible cell reception (with AT&T).
"Wasn't awful, wasn't fantastic... " Read full review on TripAdvisor   5/18/2012 Vote      
6. rooms a bit small and not pristine, although updated.
"great location " Read full review on TripAdvisor   5/17/2012 Vote      
7. Also the room was a bit small and we had a vis-a-vis view of the other tower.
"Weekend getaway " Read full review on TripAdvisor   5/16/2012 Vote      
8. The room smelled musty until I sprayed my perfume around.
"Not good!! " Read full review on TripAdvisor   5/16/2012 Vote      
9. Later we discovered that the wallpaper and carpet were worn/frayed and in need of repair, the bed was not up to Hilton standards and rather uncomfortable, the room safe didn't work (and we use them all the time and tried to follow the instructions), the room was quite noisy (though not as noisy as some in this hotel), and that the super cleanliness we were initially very pleased with was only for the first day (and yes, we do tip daily for good service).
"So Random " Read full review on TripAdvisor   5/13/2012 Vote      
10. The rooms/bathrooms are on the small side but comfortable and well equipped.
"Beautifully renovated public spaces make for a special experience " Read full review on TripAdvisor   5/11/2012 Vote      
   
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