The Palmer House Hilton, Chicago, Towel

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » The Palmer House Hilton

OpinionWell
Rank

29th

Out of 415

The Palmer House Hilton	Average Price: $282 Check Rates

Hotel Class:

17 East Monroe Street

Chicago, 60603 View map

4-Star Hotel Rank: 12 of 39
Average review rating: 3.73

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (128) bar (271) bath (72) bathroom (644) bed (493) breakfast (365) charge (188) check in (369) check out (65) closet (129) complimentary (56) concierge (215) cost (135) deal (113) decor (143) dinner (98) discount (45) downtown (251) fee (93) fitness center (68) food (239) front desk (255) gym (86) hotel (3460) housekeeping (101) lake (44) lobby (1038) location (987) manager (69) money (88) parking (181) pillow (59) pool (158) price (318) rate (211) recommend (228) restaurant (424) room (3840) room service (109) service (572) shower (127) staff (778) street (234) suite (135) towel (71) valet (63) value (84) view (193) walk (376) wireless (149)

Towel

Appears in 71 comments.

72% wrote positive comments about towel

The following words were used in comments with Towel:
clean (12) desk (4) dirty (7) extra (9) fresh (4) guest (6) housekeeping (7) liked (4) nice (8) plenty (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Plenty of towels and free toiletries.

"Very decent hotel, easily accessible by train from both airports " Read full review on TripAdvisor 5/6/2012 Vote

2. Housekeeping immediately brought up hypoallergenic pillows when I rang down, and the towels were soft and fluffy.

"Convenient and comfortable " Read full review on TripAdvisor 5/3/2012 Vote

3. Both rooms were scrupulously clean and well appointed with nice toiletries, thick towels and comfy beds.

"The great dowager of Chicago hotels " Read full review on TripAdvisor 4/30/2012 Vote

4. The towels are plush and plentiful.

"Good Hilton option but not the best " Read full review on TripAdvisor 3/11/2012 Vote

5. Hard to catch them & took 2 days to turn our sheets, had to ask for towels, & they forgot to clean the 2nd bathroom.

"It was stunning " Read full review on TripAdvisor 2/26/2012 Vote

6. They had plenty of towels for guests to use and a number of chairs and tables.

"Great location. Beautiful Lobby. OK Room & Service. " Read full review on TripAdvisor 12/27/2011 Vote

7. We spent the morning out and came back for a few hours and left again - that day we did receive new towels but the trash was never taken nor were the glasses cleaned or replaced with new ones.

"Beautiful hotel but service was a bit sporadic " Read full review on TripAdvisor 11/21/2011 Vote

8. The bathroom was very nice, however, with a nice showerhead and big thick towels, and it was very clean.

"Just ok... " Read full review on TripAdvisor 10/27/2011 Vote

9. ) and nice towels and toiletries.

"No wireless??? " Read full review on TripAdvisor 8/23/2011 Vote

10. The room felt dirty, not helped by two long dark hairs left on the fresh towels.

"Room was dingy, disappointing " Read full review on TripAdvisor 7/14/2011 Vote