The Palmer House Hilton, Chicago, Housekeeping

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Rank

29th

Out of 415

The Palmer House Hilton	Average Price: $282 Check Rates

Hotel Class:

17 East Monroe Street

Chicago, 60603 View map

4-Star Hotel Rank: 12 of 39
Average review rating: 3.73

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (128) bar (271) bath (72) bathroom (644) bed (493) breakfast (365) charge (188) check in (369) check out (65) closet (129) complimentary (56) concierge (215) cost (135) deal (113) decor (143) dinner (98) discount (45) downtown (251) fee (93) fitness center (68) food (239) front desk (255) gym (86) hotel (3460) housekeeping (101) lake (44) lobby (1038) location (987) manager (69) money (88) parking (181) pillow (59) pool (158) price (318) rate (211) recommend (228) restaurant (424) room (3840) room service (109) service (572) shower (127) staff (778) street (234) suite (135) towel (71) valet (63) value (84) view (193) walk (376) wireless (149)

Housekeeping

Appears in 101 comments.

74% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (8) concierge (9) desk (14) excellent (10) friendly (16) good (6) great (5) helpful (11) hotel (12) management (5) need (5) nice (7) night (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The overall ambiance, the service, the attitude of the staff and the appointment, amenities and the housekeeping are all perfect.

"Great Chicago Hotel " Read full review on TripAdvisor 5/1/2012 Vote

2. We asked for extra towels (for 5 people) and housekeeping responded quickly and generously.

"Amazing lobby. Comfortable room. " Read full review on TripAdvisor 3/27/2012 Vote

3. All staff we encountered - at the bar, restaurant, front desk and even housekeeping were so nice and friendly.

"Very convenient to the theatre district " Read full review on TripAdvisor 1/29/2012 Vote

4. The rooms are very plush and well kept by the housekeeping staff.

"One of the best!!!!! " Read full review on TripAdvisor 12/14/2011 Vote

5. The historic lobby is gorgeous and the staff (desk, concierge, housekeeping, bell) are wonderful - they all seem to go out of their way to be helpful & friendly.

"Beautiful lobby, great staff, good location " Read full review on TripAdvisor 12/12/2011 Vote

6. However, the housekeeping staff was so friendly and accommodating.

"Not what I expected from such a beautiful hotel. " Read full review on TripAdvisor 11/28/2011 Vote

7. Sunday breakfast was a mad house with no where to sit - people eating at the credenzas in front of the elevators, kids running around, etc. Overall we had an excellent stay and the room was very comfortable and beds very comfy but just found the housekeeping service to be a bit off.

"Beautiful hotel but service was a bit sporadic " Read full review on TripAdvisor 11/21/2011 Vote

8. Every staff member we encountered from housekeeping to the concierge was helpful and friendly.

"Excellent hotel " Read full review on TripAdvisor 10/19/2011 Vote

9. Housekeeping did a good job and the new Peter Roth bathroom amenities were excellent.

"Lots of great choices in Chicago, but try to stay here " Read full review on TripAdvisor 9/16/2011 Vote

10. Housekeeping was great and pleasant when I encountered them.

"Overall OK but.... " Read full review on TripAdvisor 9/13/2011 Vote