The Palmer House Hilton, Chicago, Fee

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Rank

29th

Out of 415

The Palmer House Hilton	Average Price: $282 Check Rates

Hotel Class:

17 East Monroe Street

Chicago, 60603 View map

4-Star Hotel Rank: 12 of 39
Average review rating: 3.73

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (128) bar (271) bath (72) bathroom (644) bed (493) breakfast (365) charge (188) check in (369) check out (65) closet (129) complimentary (56) concierge (215) cost (135) deal (113) decor (143) dinner (98) discount (45) downtown (251) fee (93) fitness center (68) food (239) front desk (255) gym (86) hotel (3460) housekeeping (101) lake (44) lobby (1038) location (987) manager (69) money (88) parking (181) pillow (59) pool (158) price (318) rate (211) recommend (228) restaurant (424) room (3840) room service (109) service (572) shower (127) staff (778) street (234) suite (135) towel (71) valet (63) value (84) view (193) walk (376) wireless (149)

Fee	Appears in 93 comments. 27% wrote positive comments about fee

The following words were used in comments with Fee:
disappoint (5) expense (6) extra (9) facilities (6) free (5) gym (16) hotel (20) internet (20) lobby (4) night (6)

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1. During our check in, we were offered a room upgrade by Mamadou for a very reasonable fee.

"Awesome stay! " Read full review on TripAdvisor 5/6/2012 Vote

2. Finally agreed begrudgingly to let us stay for a $25 fee which we would have been happy to pay if given the option in the first place.

"Nickled and Dimed To Death " Read full review on TripAdvisor 10/24/2010 Vote

3. We got our king size bed for no extra charge and we were not charged the $25 early check in fee which was also a pleasant surprise.

"We were sceptacle after reading all the bad reviews but were pleasantly surprised! " Read full review on TripAdvisor 5/17/2009 Vote

4. There is a big fee to use the fitness facility as well and it is nothing special.

"Not worth the price " Read full review on TripAdvisor 7/17/2008 Vote

5. The fee for the gym (while small at $10 per day) seemed a bit silly although the facility itself was fantastic.

"Elegant and functional " Read full review on TripAdvisor 4/21/2012 Vote

6. they charge a fee to use the fitness center (to be fair it sounded like the fitness center was a separate business but still, I don't think I've ever been at a hotel with a fitness center where I've been charged a fee for use!), 4.

"Did not meet expectations " Read full review on TripAdvisor 4/17/2012 Vote

7. ), and I was charged a $5 handling fee for a package I received at the hotel -- which wasn't even delivered to my room; I had to actually walk over to shipping to pay for the privilege of being handed my package.

"Nickel & Dimed by Faux Luxe Hotel " Read full review on TripAdvisor 3/5/2012 Vote

8. Internet is another daily fee.

"Be wary of price games " Read full review on TripAdvisor 12/30/2011 Vote

9. $42 parking fee for 24 hours.

"Great value for loop location " Read full review on TripAdvisor 12/19/2011 Vote

10. The only negative things I can say is that 1) parking was very expensive ($50) but that is normal for downtown- I should have known better and found an off-site parking garage, but 2) I was so disappointed that there was no mini-bar in the room, no bottled water (even for a fee), no coffee machine in the room, and my husband thought for as much as the room was worth it should have a flat-screen (instead it had a old tube-television).

"Elegance and Historic Charm at it's best " Read full review on TripAdvisor 11/28/2011 Vote