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Crowne Plaza Hotel Cleveland City Centre
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OpinionWell
Rank
12th
Out of 115
Crowne Plaza Hotel Cleveland City Centre
Average Price: $209
Check Rates
Hotel Class:
777 Street Clair Avenue
Cleveland, 44114
View map
3-Star Hotel Rank:
10 of 22
Average review rating:
3.74
OpinionWell Value Index:
5
Traveler reviews analyzed:
Expedia
(
19
)
,
MyTravelGuide
(
901
)
,
Travelocity
(
4
)
,
TripAdvisor
(
203
)
,
YahooTravel
(
19
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(5)
bar
(28)
bathroom
(37)
bed
(60)
bill
(14)
breakfast
(69)
charge
(12)
check in
(46)
check out
(19)
checkout
(4)
closet
(6)
cost
(9)
deal
(20)
dinner
(13)
downtown
(58)
food
(25)
front desk
(49)
hotel
(385)
housekeeping
(10)
lake
(56)
lakefront
(5)
lobby
(32)
location
(83)
lunch
(7)
maid
(6)
manager
(14)
money
(20)
parking
(104)
pillow
(8)
pool
(8)
price
(37)
rate
(24)
recommend
(24)
restaurant
(58)
room
(350)
room service
(17)
service
(52)
shower
(24)
shuttle
(31)
staff
(131)
street
(19)
suite
(7)
to park
(8)
towel
(9)
tub
(6)
valet
(7)
valet parking
(6)
value
(9)
view
(77)
walk
(59)
See more
Bed
Traveler Insight -
Comfortable Beds
Appears in 60 comments.
95% wrote positive comments about
bed
The following words were used in comments with
Bed:
awesome
(4)
clean
(7)
comfortable
(17)
floor
(8)
good
(5)
great
(8)
hotel
(13)
lake
(5)
lighting
(3)
nice
(11)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Ask for the nice view of the great lakes, I was on the top top floor in a standard king room, it was a little lous, the
bed
was comfortable and nice, I wasnt too impressed with the bathroom though, had that OLD moldy smell to it.
"A great place to stay, but it is historical and older.Awaiting Rennovation! "
Read full review
on
TripAdvisor
12/5/2011
Vote
2.
Rooms were clean and
bed
was lovely made.
"Needs some updating but served its purpose "
Read full review
on
TripAdvisor
7/10/2011
Vote
3.
Bed
was comfortable.
"Hotel was great - Great Location "
Read full review
on
TripAdvisor
7/8/2011
Vote
4.
Room furnishings including
bed
are above average, but the overall room environment felt just a bit dated.
"Great service and location. Rooms need a refresh. "
Read full review
on
TripAdvisor
7/3/2011
Vote
5.
An aging hotel desperately in need of remodeling; first visit room was shabby & closet had no door; old tv; basics good though ( comfy
bed
, good water pressure & temp, decent internet ); restaurant was great for lunch, average for breakfast; second time room was better but front desk staff incorrectly billed me(company was supposed to be billed direct)and it took several phone calls & emails to straighten out; suggest wait until remodeled & staff gets it act together.
"From Mediocre to Worse..... "
Read full review
on
TripAdvisor
6/1/2011
Vote
6.
-
Bed
was very comfy (pillows a little stiff)- Front desk staff was very kind and helpful- Pasta buffet at hotel restaurant was a great idea and well priced The not-so good- The parking garage is a nightmare.
"Nice hotel for marathon, improvements in communication needed "
Read full review
on
TripAdvisor
5/18/2011
Vote
7.
I personally prefer a softer mattress but the
bed
was equally as comfortable as the one I slept in the previous night at the MUCH pricier Intercontinental Suites hotel that is adjacent to the Cleveland Clinic.
"I am going back to the Cleveland Clinic in May and plan to stay at the Crowne Plaza agian. "
Read full review
on
TripAdvisor
3/10/2011
Vote
8.
Did get complimentary water which was nice and
bed
was comfortable.
"Broken Lifts, Dated Interior, Expensive Breakfast...... "
Read full review
on
TripAdvisor
9/14/2010
Vote
9.
Back in our room, the
bed
was comfortable and the room was fairly clean, except for the crumbled Oreo cookies in the corner behind the sofa, visible whenever we'd reach back there to turn on the light or plug in our laptop computer.
"Great view, but many annoyances "
Read full review
on
TripAdvisor
7/31/2010
Vote
10.
The
bed
was new and simply awesome.
"In need of renovation "
Read full review
on
TripAdvisor
6/15/2010
Vote
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