Crowne Plaza Hotel Cleveland City Centre, Cleveland, Lobby

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OpinionWell
Rank

12th

Out of 115

Crowne Plaza Hotel Cleveland City Centre	Average Price: $209 Check Rates

Hotel Class:

777 Street Clair Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 10 of 22
Average review rating: 3.74

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (901) , Travelocity (4) , TripAdvisor (203) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (5) bar (28) bathroom (37) bed (60) bill (14) breakfast (69) charge (12) check in (46) check out (19) checkout (4) closet (6) cost (9) deal (20) dinner (13) downtown (58) food (25) front desk (49) hotel (385) housekeeping (10) lake (56) lakefront (5) lobby (32) location (83) lunch (7) maid (6) manager (14) money (20) parking (104) pillow (8) pool (8) price (37) rate (24) recommend (24) restaurant (58) room (350) room service (17) service (52) shower (24) shuttle (31) staff (131) street (19) suite (7) to park (8) towel (9) tub (6) valet (7) valet parking (6) value (9) view (77) walk (59)

Lobby

Appears in 32 comments.

72% wrote positive comments about lobby

The following words were used in comments with Lobby:
best (2) carpet (2) charged (2) clean (3) elevator (3) floor (4) guest (3) hotel (5) lounge (3) need (3) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. While the hotel lobby was great, the room was not.

"Would not stay here again " Read full review on TripAdvisor 7/11/2011 Vote

2. Lobby and public areas are really beautiful.

"Great service and location. Rooms need a refresh. " Read full review on TripAdvisor 7/3/2011 Vote

3. The lobby is very nice.

"A relaxing stay turned into a workout! " Read full review on TripAdvisor 5/22/2011 Vote

4. Clean rooms with nice view of the lake, nice lobby, friendly staff which gave us a lot of helpful tips about the area.

"Enjoyed our Stay " Read full review on TripAdvisor 8/22/2010 Vote

5. Very nice lobby and lounge with Megan on the grand piano.

"Nothing spectacular but it worked! " Read full review on TripAdvisor 8/5/2010 Vote

6. MAIN AREAS - The hotel lobby bathrooms needed cleaning.

"Four star hotel with no housekeeping service and discusting rooms! " Read full review on TripAdvisor 7/12/2010 Vote

7. The lobby of the Crowne Plaza is huge, very inviting.

"In need of renovation " Read full review on TripAdvisor 6/15/2010 Vote

8. MAIN AREAS - The hotel lobby and elevators look great from afar but closer inspection leaves much to be desired.

"Dirty & Dingy w/Parking Ripoff - BEWARE " Read full review on TripAdvisor 5/26/2010 Vote

9. The staff was trying as best as possible to assist people but unless they were willing to retrieve everyone's belongs from their rooms and bring them to the lobby, nothing was good enough.

"Never again " Read full review on YahooTravel 8/7/2007 Vote

10. The staff was trying as best as possible to assist people but unless they were willing to retrieve everyone`s belongs from their rooms and bring them to the lobby, nothing was good enough.

"Disaster! " Read full review on TripAdvisor 8/7/2007 Vote