Crowne Plaza Hotel Cleveland City Centre, Cleveland, Housekeeping

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Rank

12th

Out of 115

Crowne Plaza Hotel Cleveland City Centre	Average Price: $209 Check Rates

Hotel Class:

777 Street Clair Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 10 of 22
Average review rating: 3.74

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (901) , Travelocity (4) , TripAdvisor (203) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Housekeeping

Appears in 10 comments.

The following words were used in comments with Housekeeping:
problem (3)

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1. The only problems was that housekeeping was already knocking on our room door at 9:30 A.

"Super Front Desk and Bar Staff " Read full review on TripAdvisor 1/23/2011 Vote

2. I will admit that the housekeeping left a lot to be desired.

"Great price, great location. " Read full review on TripAdvisor 9/6/2010 Vote

3. We had to call for Housekeeping service twice the first day and got our room cleaned around 8:00 PM.

"Four star hotel with no housekeeping service and discusting rooms! " Read full review on TripAdvisor 7/12/2010 Vote

4. The hotel was fine, but the housekeeping staff needs some supervision: Our room had (obviously) not been vacuumed since the last guest, and two of the four pillowcases had not been changed.

"Good location " Read full review on TripAdvisor 11/28/2007 Vote

5. The check in staff was excellent and efficient, in fact all of our dealings with the staff from check in to housekeeping to the restaurant, everyone without exception was pleasant, helpful, and tried hard to make our stay a positive experience.

"Crown Plaza....Love it or hate it? " Read full review on TripAdvisor 9/29/2007 Vote

6. She left and we called the housekeeping department to complain.

"Great view, but many annoyances " Read full review on TripAdvisor 7/31/2010 Vote

7. When we called down to housekeepeing, an ornery woman came up and said, 'So what's goin' on up here?' And seemed totally put out when we pointed out the problems.

"A Two Star FlopHouse At Best " Read full review on TripAdvisor 7/15/2010 Vote

8. Housekeeping did a terrible job.

"Four star hotel with no housekeeping service and discusting rooms! " Read full review on TripAdvisor 7/12/2010 Vote

9. There were problems with housekeeping service.

"Four star hotel with no housekeeping service and discusting rooms! " Read full review on TripAdvisor 7/12/2010 Vote

10. Housekeeping was a little slow, but it was a very busy hotel (a middle school dance competition was taking place there) and we were at the far end of the hall, so a minor quibble at most.

"Surprisingly good experience all around! " Read full review on TripAdvisor 5/19/2008 Vote