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OpinionWell
Rank
35th
Out of 415

Hyatt Regency Chicago

Average Price: $274  
 
Hotel Class:
151 East Wacker Drive
Chicago, 60601 View map  
4-Star Hotel Rank: 17 of 39
Average review rating: 3.63
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (4) , Expedia (48) , MyTravelGuide (8689) , Travelocity (79) , TripAdvisor (1701) , YahooTravel (163)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 288 comments. 
84% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (11)   concierge (18)   courteous (9)   desk (299)   floor (20)   free (10)   friendly (42)   great (10)   helpful (44)   hotel (31)   nice (15)    
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1. Usually they have good food and a nice front desk staff, but on my recent visit it was even better.
"Amazing Hotel but even more Amazing Staff ! " Read full review on TripAdvisor   5/7/2012 Vote      
2. Jason Jones at the front desk saw how tired we were and was super fast in getting us setup but beyond that was a kind and smart gentleman.
"Amazing Hotel but even more Amazing Staff ! " Read full review on TripAdvisor   5/7/2012 Vote      
3. Nataly was my friendly front desk person and she was so helpful and explained everything thoroughly and without getting impatient or annoyed, which I've experienced before.
"All around great! " Read full review on TripAdvisor   5/1/2012 Vote      
4. People at front desk accommodated all of our needs, were friendly & patient.
"Happy with our stay " Read full review on TripAdvisor   5/1/2012 Vote      
5. The front desk staff was very warm and welcoming.
"Very Satisfied With the Hyatt " Read full review on TripAdvisor   4/23/2012 Vote      
6. Jason Jones at the Front Desk who helped me during checkout - a welcoming smile, an engaging personality, helped get me on my way quickly, and made sure I was up to date on my Hyatt Gold Passport account and had maximized the latest Hyatt promotions.
"Chicago Hyatt Regency " Read full review on TripAdvisor   3/26/2012 Vote      
7. On a positive note, the buffet in the lobby restaurant was unbeatable and the staff were consistently pleasant and helpful, just as the front desk staff.
""So-So" " Read full review on TripAdvisor   3/25/2012 Vote      
8. While the check in time and initial room assignment were both unacceptable, still the front desk staff were consistently courteous.
""So-So" " Read full review on TripAdvisor   3/25/2012 Vote      
9. Bell staff and Front Desk were very friendly.
"Great Place near Mag Mile " Read full review on TripAdvisor   3/21/2012 Vote      
10. people are friendly from front desk to bell boy.
"good stay " Read full review on TripAdvisor   3/19/2012 Vote      
   
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