Hyatt Regency Chicago, Chicago, Service

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Rank

35th

Out of 415

Hyatt Regency Chicago	Average Price: $274 Check Rates

Hotel Class:

151 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 17 of 39
Average review rating: 3.63

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (48) , MyTravelGuide (8689) , Travelocity (79) , TripAdvisor (1701) , YahooTravel (163)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (99) bar (371) bath (46) bathroom (370) bed (411) bill (64) breakfast (357) charge (163) check in (441) check out (70) checkout (45) check-out (52) concierge (155) cost (110) deal (163) decor (51) dinner (68) discount (53) downtown (240) fee (87) food (285) front desk (288) hotel (3121) housekeeping (97) lake (202) lobby (341) location (1075) manager (62) money (84) parking (345) pillow (81) pool (53) price (325) rate (260) recommend (208) restaurant (411) room (3043) room service (133) service (617) shower (148) staff (728) street (147) suite (130) towel (87) valet (97) valet parking (71) value (70) view (687) walk (413) wireless (97)

Service

Appears in 617 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
clean (31) customer (78) desk (25) excellent (54) expectation (28) food (27) friendly (31) good (78) great (99) hotel (159) internet (31) location (40) nice (33)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was nice and accommodating, but I slept horribly when placed in a room next to a bank of elevators.

"Don't get a room near the elevators! " Read full review on TripAdvisor 5/22/2012 Vote

2. Fantastic location and very very friendly customer service.

"Brilliant " Read full review on TripAdvisor 5/15/2012 Vote

3. The service and food was good.

"Great conference hotel " Read full review on TripAdvisor 5/6/2012 Vote

4. Superior service.

"Jason Jones " Read full review on TripAdvisor 5/4/2012 Vote

5. Good drinks, service and a lively enough crowd.

"Massive hotel. " Read full review on TripAdvisor 5/2/2012 Vote

6. The Cafe food was excellent, the service too.

"Perfect for our Family!!! " Read full review on TripAdvisor 4/25/2012 Vote

7. Patrick's weekend-exceptional location, friendly service and a fair price for a big event.

"St.Patrick's Day! " Read full review on TripAdvisor 4/23/2012 Vote

8. Service was great.

"A great windy city pick! " Read full review on TripAdvisor 4/21/2012 Vote

9. Hotel has an older, dated look from the outside, but the rooms were clean, up to date and the overall service was very good.

"Good biz travel experience " Read full review on TripAdvisor 4/19/2012 Vote

10. The bars and restaurants aren't truly 'destination' quality, but the service was very good while I was on-property.

"Good biz travel experience " Read full review on TripAdvisor 4/19/2012 Vote