Hyatt Regency Chicago, Chicago, Bill

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Rank

35th

Out of 415

Hyatt Regency Chicago	Average Price: $274 Check Rates

Hotel Class:

151 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 17 of 39
Average review rating: 3.63

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (48) , MyTravelGuide (8689) , Travelocity (79) , TripAdvisor (1701) , YahooTravel (163)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (99) bar (371) bath (46) bathroom (370) bed (411) bill (64) breakfast (357) charge (163) check in (441) check out (70) checkout (45) check-out (52) concierge (155) cost (110) deal (163) decor (51) dinner (68) discount (53) downtown (240) fee (87) food (285) front desk (288) hotel (3121) housekeeping (97) lake (202) lobby (341) location (1075) manager (62) money (84) parking (345) pillow (81) pool (53) price (325) rate (260) recommend (208) restaurant (411) room (3043) room service (133) service (617) shower (148) staff (728) street (147) suite (130) towel (87) valet (97) valet parking (71) value (70) view (687) walk (413) wireless (97)

Bill	Appears in 64 comments. 75% wrote positive comments about bill

The following words were used in comments with Bill:
correct (4) credit (6) desk (7) fee (3) food (3) hotel (9) internet (5) liked (5) management (3) nice (3) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Bill was correct upon checking out.

"About as good as it gets on a budget. " Read full review on TripAdvisor 4/7/2012 Vote

2. However, after reviewing what had transpired with Jason Dennard (front office agent), he corrected the bill after reading some of the notes on our reservation.

"Below average Hyatt experience " Read full review on TripAdvisor 2/16/2012 Vote

3. So, he RIPPED the bill to shreds and printed us a new copy with a nice ZERO on it.

"Social Media manager goes above and beyond! " Read full review on TripAdvisor 10/11/2011 Vote

4. Stayed there over the Fourth of July and this hotel fit the bill perfectly.

"Good Hotel " Read full review on TripAdvisor 7/11/2011 Vote

5. The staff was always very friendly and even though my bill was nowhere near correct when I checked out, the man at the desk fixed everything quickly and with no problems.

"Great Location, Decent Room " Read full review on TripAdvisor 7/2/2011 Vote

6. With the exception of some billing issues and the fact that this hotel is notorious for overbooking, we had a lovely stay.

"Beautiful Hotel " Read full review on TripAdvisor 7/5/2009 Vote

7. We needed a place downtown and Hyatt fit the bill for an affordable $119/nt.

"Luxurious rooms, decent rate " Read full review on TripAdvisor 9/23/2007 Vote

8. The front desk ignored my request to correct the bill.

"Bad service!!! " Read full review on TripAdvisor 9/13/2007 Vote

9. They knocked off a chunk of our bill and took care of everything immediately.

"Would certainly stay here again... " Read full review on YahooTravel 8/13/2007 Vote

10. All items are weight sensored an will automatically bill to your room if you move them ($4.50 bottled water).

"Hidden costs " Read full review on TripAdvisor 3/6/2012 Vote