Hyatt Regency Chicago, Chicago, Checkout

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Rank

35th

Out of 415

Hyatt Regency Chicago	Average Price: $274 Check Rates

Hotel Class:

151 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 17 of 39
Average review rating: 3.63

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (48) , MyTravelGuide (8689) , Travelocity (79) , TripAdvisor (1701) , YahooTravel (163)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (99) bar (371) bath (46) bathroom (370) bed (411) bill (64) breakfast (357) charge (163) check in (441) check out (70) checkout (45) check-out (52) concierge (155) cost (110) deal (163) decor (51) dinner (68) discount (53) downtown (240) fee (87) food (285) front desk (288) hotel (3121) housekeeping (97) lake (202) lobby (341) location (1075) manager (62) money (84) parking (345) pillow (81) pool (53) price (325) rate (260) recommend (208) restaurant (411) room (3043) room service (133) service (617) shower (148) staff (728) street (147) suite (130) towel (87) valet (97) valet parking (71) value (70) view (687) walk (413) wireless (97)

Checkout

Appears in 45 comments.

53% wrote positive comments about checkout

The following words were used in comments with Checkout:
free (3) great (3) hotel (3) lobby (3) offers (3) park (4) personable (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Jason Jones at the Front Desk who helped me during checkout - a welcoming smile, an engaging personality, helped get me on my way quickly, and made sure I was up to date on my Hyatt Gold Passport account and had maximized the latest Hyatt promotions.

"Chicago Hyatt Regency " Read full review on TripAdvisor 3/26/2012 Vote

2. We got a late checkout for 3 pm which was perfect for us at no charge.

"Only place to stay in Chicago " Read full review on TripAdvisor 12/19/2011 Vote

3. I arrived at the Hyatt only to find out I was eligible for a free 2pm checkout, so I was pleased.

"Not 100% perfect, but almost there! " Read full review on TripAdvisor 9/6/2011 Vote

4. It depends on what you are looking for, but the hotel is clean, accommodating, and provides a late 2PM checkout which was wonderful.

"Definitely will return! " Read full review on TripAdvisor 8/25/2011 Vote

5. All the staff was great from checkin to checkout.

"Best service ever " Read full review on TripAdvisor 8/8/2011 Vote

6. From midnight directions to the Hotel by the switchboard operator to the front-desk checkout personnel, the level of personal attention and caring was the absolute best.

"Great Customer Service " Read full review on TripAdvisor 5/18/2011 Vote

7. Expecting a bill under your door for fast checkout.

"Did they coin the term "to nickle & dime"? " Read full review on TripAdvisor 7/17/2010 Vote

8. I explained to her what happened, but the Customer Service Rep was cold and rude in her tone and attitude, saying that it is impossible to correct my name in their system after the checkout.

"Bad service!!! " Read full review on TripAdvisor 9/13/2007 Vote

9. Asked for a late checkout and for first time ever I was told no.

"Too big for good service " Read full review on TripAdvisor 5/6/2012 Vote

10. Our in-room checkout feature didn't work.

"Great Room. Great Location. " Read full review on TripAdvisor 1/1/2012 Vote