Hyatt Regency Chicago, Chicago, Manager

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Rank

35th

Out of 415

Hyatt Regency Chicago	Average Price: $274 Check Rates

Hotel Class:

151 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 17 of 39
Average review rating: 3.63

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (48) , MyTravelGuide (8689) , Travelocity (79) , TripAdvisor (1701) , YahooTravel (163)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (99) bar (371) bath (46) bathroom (370) bed (411) bill (64) breakfast (357) charge (163) check in (441) check out (70) checkout (45) check-out (52) concierge (155) cost (110) deal (163) decor (51) dinner (68) discount (53) downtown (240) fee (87) food (285) front desk (288) hotel (3121) housekeeping (97) lake (202) lobby (341) location (1075) manager (62) money (84) parking (345) pillow (81) pool (53) price (325) rate (260) recommend (208) restaurant (411) room (3043) room service (133) service (617) shower (148) staff (728) street (147) suite (130) towel (87) valet (97) valet parking (71) value (70) view (687) walk (413) wireless (97)

Manager

Appears in 62 comments.

64% wrote positive comments about manager

The following words were used in comments with Manager:
best (5) clean (4) desk (7) food (4) free (4) guest (3) helpful (4) hotel (12) housekeeping (5) management (63) markets (3) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. stayed there 3 days, and manager was nice enough to work with me for last day, as I checked out almost at 6 am.

"good stay " Read full review on TripAdvisor 3/19/2012 Vote

2. Excellent service, I had a concern with my room and Avi and his manager were both extremely helpful and moved me to another very nice room.

"excellent service " Read full review on TripAdvisor 12/19/2011 Vote

3. I called the housekeeping manager and he suggested the person cleaning my room must have assumed it was a tip.

"Nice hotel. Questionable management. " Read full review on TripAdvisor 12/2/2011 Vote

4. the social marketing managers are amazing at what they do and because of them guests like us will continue to tell everyone we know.

"The only hotel we'll ever stay at from now on " Read full review on TripAdvisor 9/6/2011 Vote

5. I arrived before my family since I was already in Chicago for Lollapalooza and was greeted by the VIP Relations Manager who was great.

"Got the VIP treatment, definitely returning! " Read full review on TripAdvisor 8/17/2011 Vote

6. A gentleman from the hotel was standing there holding a tray with an iced bucket full of bud light and a hand written note from one of the managers welcoming us to the hotel and wish us a safe and fun bachelor party.

"Made for a GREAT Bachelor Party! " Read full review on TripAdvisor 8/8/2011 Vote

7. Jennifer, one of the managers, arranged for a beautiful birthday cake to be delivered to our room about 10 minutes after we arrived.

"Great leisure trip to Chicago - Headlined by the Hyatt Regency Chicago " Read full review on TripAdvisor 6/14/2011 Vote

8. Manager who will take care o you if you have a complaint .

"Worst Hyatt ever !!! " Read full review on TripAdvisor 1/29/2011 Vote

9. ) Once again, profuse apologies, housekeeping manager will be calling you, putting our best people on it, yadda yadda.

"I Expected MUCH More From A Hyatt " Read full review on TripAdvisor 11/26/2009 Vote

10. After about half an hour of discussion, asking for the manager (which very conveniently the clerck told me she was the manager) they would simply not give me any rooms, so I relented and asked where would the put me for the night, only to be told that they would send me to the Hyatt in O'HARE.

"Nightmare on Wacker Dr " Read full review on TripAdvisor 7/27/2009 Vote