Hyatt Regency Chicago, Chicago, Charge

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Rank

35th

Out of 415

Hyatt Regency Chicago	Average Price: $274 Check Rates

Hotel Class:

151 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 17 of 39
Average review rating: 3.63

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (48) , MyTravelGuide (8689) , Travelocity (79) , TripAdvisor (1701) , YahooTravel (163)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (99) bar (371) bath (46) bathroom (370) bed (411) bill (64) breakfast (357) charge (163) check in (441) check out (70) checkout (45) check-out (52) concierge (155) cost (110) deal (163) decor (51) dinner (68) discount (53) downtown (240) fee (87) food (285) front desk (288) hotel (3121) housekeeping (97) lake (202) lobby (341) location (1075) manager (62) money (84) parking (345) pillow (81) pool (53) price (325) rate (260) recommend (208) restaurant (411) room (3043) room service (133) service (617) shower (148) staff (728) street (147) suite (130) towel (87) valet (97) valet parking (71) value (70) view (687) walk (413) wireless (97)

Charge

Appears in 163 comments.

50% wrote positive comments about charge

The following words were used in comments with Charge:
free (17) fridge (16) hotel (29) internet (37) liked (11) night (8)

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1. One more thing I would like to add I called corporate and complained and some lady in charge of the rooms said that the Hyatt regency Chicago does not allow bachelor parties in their hotels not for blacks anyway and she said that I would not get any of my money back because they had tp pay other guest back because of the noise from my party.

"the hyatt dose'nt accept young black people " Read full review on TripAdvisor 2/27/2012 Vote

2. As soon as I found it, I requested the hotel to correct the charge and refund the extra night that I don't stay.

"Kind Staffs to fulfill my requests quickly " Read full review on TripAdvisor 2/9/2012 Vote

3. We got a late checkout for 3 pm which was perfect for us at no charge.

"Only place to stay in Chicago " Read full review on TripAdvisor 12/19/2011 Vote

4. I asked for a late checkout, and I was permitted to stay until 1pm free of charge.

"It was Adequate " Read full review on TripAdvisor 9/5/2011 Vote

5. Internet was free (a charge showed when I connected each day, but the staff said it would be credited on the bill and it was), though the connection was slow.

"Great location, happy to stay again (with earplugs at the ready) " Read full review on TripAdvisor 9/1/2011 Vote

6. We needed a fridge in the room and it was a $25/stay charge which I thought was pretty reasonable.

"Beautiful hotel, great staff, awesome location! " Read full review on TripAdvisor 8/4/2011 Vote

7. Many 'lesser' brands do, and when I see a daily charge for internet I feel like I'm getting gouged.

"Poor - by 4-star standards, anyway... " Read full review on TripAdvisor 7/11/2011 Vote

8. We discussed it with them and they 'took care of it' Later that week I found that the charge was again taken from my account.

"Uncontrolled Madness and Erroneous Charges " Read full review on TripAdvisor 7/10/2011 Vote

9. They were over booked and he was asking if I would be willing to move to a hotel down the street for the night, free of charge.

"Hotel that takes care of you " Read full review on TripAdvisor 10/27/2010 Vote

10. assuming other reviews were correct and they normally charge $50.

"at full price, not impressive---but as a bargain---nice! " Read full review on TripAdvisor 10/14/2010 Vote