The Palmer House Hilton, Chicago, Staff

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Rank

29th

Out of 415

The Palmer House Hilton	Average Price: $282 Check Rates

Hotel Class:

17 East Monroe Street

Chicago, 60603 View map

4-Star Hotel Rank: 12 of 39
Average review rating: 3.73

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (9) , Expedia (89) , MyTravelGuide (4973) , Travelocity (22) , TripAdvisor (1923) , YahooTravel (178)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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amenity (128) bar (271) bath (72) bathroom (644) bed (493) breakfast (365) charge (188) check in (369) check out (65) closet (129) complimentary (56) concierge (215) cost (135) deal (113) decor (143) dinner (98) discount (45) downtown (251) fee (93) fitness center (68) food (239) front desk (255) gym (86) hotel (3460) housekeeping (101) lake (44) lobby (1038) location (987) manager (69) money (88) parking (181) pillow (59) pool (158) price (318) rate (211) recommend (228) restaurant (424) room (3840) room service (109) service (572) shower (127) staff (778) street (234) suite (135) towel (71) valet (63) value (84) view (193) walk (376) wireless (149)

Staff Traveler Insight - Friendly Staff

Appears in 778 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
beauty (35) clean (52) concierge (43) courteous (34) desk (75) extremely (27) friendly (218) good (29) great (92) helpful (188) hotel (161) housekeeping (38) lobby (40) location (42) need (29) nice (66) pleasant (33)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Wonderful staff.

"Beautiful Hotel " Read full review on TripAdvisor 5/22/2012 Vote

2. We were very happy with out experience here, the staff was friendly and the value was very good.

"Great Value " Read full review on TripAdvisor 5/22/2012 Vote

3. The great: fabulous architectural details and, if you have access to the complimentary Executive Level, the best staff ever at breakfast.

"Historic feel; some glitches with service " Read full review on TripAdvisor 5/21/2012 Vote

4. The staff however was great and very accommodating and the hotel was luxurious and opulent.

"One nite at the Palmer " Read full review on TripAdvisor 5/21/2012 Vote

5. Positives:Nice deep tub, super comfy bed, gorgeous lobby and fast elevators (with a big hotel that really matters), friendly staff, close to train stations and Millenium Park.

"Wasn't awful, wasn't fantastic... " Read full review on TripAdvisor 5/18/2012 Vote

6. Staff were uniformly pleasant and helpful.

"A gem in the Loop " Read full review on TripAdvisor 5/16/2012 Vote

7. Staff was very nice, and the amenities were perfect.

"Amazing historic hotel with beautiful detail " Read full review on TripAdvisor 5/15/2012 Vote

8. The service was wonderful and the staff very friendly.

"Ernest and Jolanta made our Visit wonderful! " Read full review on TripAdvisor 5/15/2012 Vote

9. The staff were always so polite and attentive, with one exception.

"This hotel is a must stay in Chicago! " Read full review on TripAdvisor 5/14/2012 Vote

10. Definitely recommend talking to the staff in person when possible.

"So Random " Read full review on TripAdvisor 5/13/2012 Vote