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OpinionWell
Rank
50th
Out of 415
Hilton Chicago Hotel
Average Price: $296
Check Rates
Hotel Class:
720 South Michigan Avenue
Chicago, 60605
View map
4-Star Hotel Rank:
23 of 39
Average review rating:
3.88
OpinionWell Value Index:
4
Traveler reviews analyzed:
Expedia
(
47
)
,
MyTravelGuide
(
2407
)
,
Travelocity
(
18
)
,
TripAdvisor
(
815
)
,
YahooTravel
(
73
)
SAFE TO BOOK ?
(3/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
Recent comments
complained about room smell.
Parking Fees:
Recent comments
complained about parking fees.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(36)
ballroom
(47)
bar
(132)
bath
(54)
bathroom
(343)
bed
(177)
bill
(37)
breakfast
(173)
charge
(105)
check in
(151)
check out
(42)
complimentary
(24)
concierge
(80)
cost
(95)
deal
(64)
decor
(32)
dinner
(36)
downtown
(88)
fee
(53)
fitness center
(21)
food
(130)
front desk
(87)
gym
(63)
hotel
(1762)
housekeeping
(45)
lake
(149)
lobby
(161)
location
(411)
money
(64)
parking
(162)
pillow
(48)
pool
(111)
price
(145)
rate
(81)
recommend
(86)
restaurant
(208)
room
(1624)
room service
(69)
service
(289)
shower
(67)
shuttle
(32)
staff
(317)
street
(119)
suite
(69)
towel
(31)
tub
(22)
value
(26)
view
(200)
walk
(216)
wireless
(60)
See more
Room service
Appears in 69 comments.
75% wrote positive comments about
room service
The following words were used in comments with
Room service:
fast
(3)
food
(5)
good
(11)
hotel
(9)
lobby
(3)
menu
(7)
new
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Neither the primary in-house restaurant (more of a pub) or
room service
were noteworthy either - good enough, but completely forgettable and somewhat overpriced.
"Comfortable but forgettable "
Read full review
on
TripAdvisor
1/6/2012
Vote
2.
Our
room service
dinner was very good too.
"BEWARE THIS HOTEL IS DOING MAJOR WORK ON GUEST ROOMS "
Read full review
on
TripAdvisor
12/29/2011
Vote
3.
Room service
food was excellent, and the breakfast buffet was way beyond the normal -- well prepared eggs, french toast, etc, delicious pastries and an omelet bar.
"Very good hotel near museums and parks "
Read full review
on
TripAdvisor
12/19/2011
Vote
4.
'The
room service
was fast and very good - albeit a limited menu.
"Great service, fabulous location "
Read full review
on
TripAdvisor
11/10/2011
Vote
5.
Also, if the whole point of it is to offer convenience then why did it tell me to dial '52' on my PHONE to order
room service
.
"Needs serious overhaul "
Read full review
on
TripAdvisor
11/2/2011
Vote
6.
My
room service
ordered came very quickly and, for the most part, was very good.
"Charming History; Not So Charming Service "
Read full review
on
TripAdvisor
7/5/2011
Vote
7.
While
room service
largely impressed, the breakfast and snacks in the concierge lounge were a huge disappointment.
"Charming History; Not So Charming Service "
Read full review
on
TripAdvisor
7/5/2011
Vote
8.
(We were being lazy!) The
room service
was good and not to pricey.
"Great Pool "
Read full review
on
TripAdvisor
10/19/2010
Vote
9.
Room service
was prompt, courteous and delicious.
"Luxurious and convenient to everything ***** 5 STAR ACCOMODATIONS & SERVICE!!! "
Read full review
on
TripAdvisor
8/16/2010
Vote
10.
Room service
and food service overall is convenient, although hotel priced.
"Perfect Business Stay "
Read full review
on
TripAdvisor
8/14/2010
Vote
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