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Rank
50th
Out of 415

Hilton Chicago Hotel

Average Price: $296  
 
Hotel Class:
720 South Michigan Avenue
Chicago, 60605 View map  
4-Star Hotel Rank: 23 of 39
Average review rating: 3.88
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (47) , MyTravelGuide (2407) , Travelocity (18) , TripAdvisor (815) , YahooTravel (73)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 87 comments. 
68% wrote positive comments about front desk
The following words were used in comments with Front desk:
free (4)   friendly (10)   great (4)   helpful (9)   hotel (13)   housekeeping (4)   nice (4)   secure (5)   service (9)   staff (13)   upgraded (5)    
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1. Morgan, the front desk attendant, was quite pleasant, as was the entire staff.
"Great decor! " Read full review on TripAdvisor   4/20/2012 Vote      
2. The front desk was friendly and even upgraded us to the executive lounge when we checked in.
"Grand hotel, great location, updates needed " Read full review on TripAdvisor   12/23/2011 Vote      
3. When I got back from conference at the end of the day, I called the front desk and they have no idea regarding the issues.
"ok stay but could be better " Read full review on TripAdvisor   12/12/2011 Vote      
4. The service at the front desk was better than I have ever experienced.
"Great Room & Service " Read full review on TripAdvisor   11/28/2011 Vote      
5. I wasn't too happy that I had to go all the way down to the front desk but that was better than what they told my colleague- they told her she should go to the Fed Ex office in the lobby and she would have to PAY to print it.
"poor service " Read full review on TripAdvisor   11/11/2011 Vote      
6. I did ask front desk to please help us change rooms or figure out bigger beds for us.
"Beautiful hotel, smallest, most UNcomfortable beds, staff wouldn't move us. " Read full review on TripAdvisor   4/21/2011 Vote      
7. The young lady at the front desk was just great and took time to go into detail about the room, the hotel, and the surrounding area with a smile on her face.
"Still a great hotel " Read full review on TripAdvisor   2/26/2011 Vote      
8. The front desk clerk was over-the-top friendly as were all the hotel employees.
"Nickled and Dimed " Read full review on TripAdvisor   10/1/2010 Vote      
9. The front desk clerk was over-the-top friendly as were all the hotel employees.
"Nickled and Dimed " Read full review on TripAdvisor   10/1/2010 Vote      
10. We called the front desk and they sent a bellman up with a new key, and he escorted us to our much nicer new room.
"Good hotel, great location " Read full review on TripAdvisor   8/21/2010 Vote      
   
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