Hilton Chicago Hotel, Chicago, Service

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Rank

50th

Out of 415

Hilton Chicago Hotel	Average Price: $296 Check Rates

Hotel Class:

720 South Michigan Avenue

Chicago, 60605 View map

4-Star Hotel Rank: 23 of 39
Average review rating: 3.88

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (47) , MyTravelGuide (2407) , Travelocity (18) , TripAdvisor (815) , YahooTravel (73)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (36) ballroom (47) bar (132) bath (54) bathroom (343) bed (177) bill (37) breakfast (173) charge (105) check in (151) check out (42) complimentary (24) concierge (80) cost (95) deal (64) decor (32) dinner (36) downtown (88) fee (53) fitness center (21) food (130) front desk (87) gym (63) hotel (1762) housekeeping (45) lake (149) lobby (161) location (411) money (64) parking (162) pillow (48) pool (111) price (145) rate (81) recommend (86) restaurant (208) room (1624) room service (69) service (289) shower (67) shuttle (32) staff (317) street (119) suite (69) towel (31) tub (22) value (26) view (200) walk (216) wireless (60)

Service

Appears in 289 comments.

77% wrote positive comments about service

The following words were used in comments with Service:
better (14) breakfast (12) busy (11) charged (10) concierge (17) customer (40) desk (13) excellent (19) food (14) good (31) great (39) hotel (77) internet (21) location (14) nice (16)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was excellent, Great location.

"Stunning at Christmas! " Read full review on TripAdvisor 5/21/2012 Vote

2. The service from the staff was great.

"Big hotel, great location " Read full review on TripAdvisor 5/18/2012 Vote

3. And service from staff was generally and surprisingly attentive and responsive.

"Mega-hotel, with all that implies " Read full review on TripAdvisor 5/17/2012 Vote

4. Service was very good too.

"Great location! " Read full review on TripAdvisor 5/3/2012 Vote

5. The customer service we recieved was superior.

"Pleasantly Surprised " Read full review on TripAdvisor 5/3/2012 Vote

6. Overall service was great.

"Surprisingly, kind of a dump " Read full review on TripAdvisor 4/15/2012 Vote

7. There are very good other services in the building including a starbucks and a full service fedex/kinkos with inexpensive printing prices.

"Great choice for loop area attractions " Read full review on TripAdvisor 4/8/2012 Vote

8. We found the common areas and the room very well maintained and the service was very good as well.

"Great choice for loop area attractions " Read full review on TripAdvisor 4/8/2012 Vote

9. Great service and fairly handy (but big city expensive) self parking.

"Everything you need where you need it..... " Read full review on TripAdvisor 4/8/2012 Vote

10. The service of the room was adequate.

"choose a different hotel if you can " Read full review on TripAdvisor 3/27/2012 Vote