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Rank
58th
Out of 415

Allerton Hotel Chicago

Average Price: $220  
 
Hotel Class:
701 North Michigan Avenue
Chicago, 60611 View map  
3-Star Hotel Rank: 20 of 73
Average review rating: 3.51
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (82) , MyTravelGuide (13) , Travelocity (31) , TripAdvisor (638) , YahooTravel (27)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 14 comments. 
The following words were used in comments with Responsive:
cares (2)   customer (2)   generous (2)   hotel (4)   need (3)   not (2)   pretty (2)   room (4)   service (2)   staff (2)    
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1. Curt responses and very uninterested.
"Disappointed - far below my expectation. " Read full review on TripAdvisor   4/26/2012 Vote      
2. Our room hadn't been cleaned yet, but they were pretty responsive when we called to complain.
"Not for high-maintenance ppl " Read full review on TripAdvisor   4/23/2012 Vote      
3. On a more positive note, room service was very responsive and friendly, and the basic breakfasts and lunches we ordered were well prepared, tasty, and had generous portions.
"Mediocre hotel in a great location, often for a reasonable price " Read full review on TripAdvisor   4/7/2012 Vote      
4. The hotel management needs to get staff to be more customer responsive.
"Not that great of hotel " Read full review on TripAdvisor   4/6/2012 Vote      
5. He never responded which made me laugh a little since the responses here make it sound like he really cares.
"This Place is a Dump " Read full review on TripAdvisor   4/3/2012 Vote      
6. We'd have thought no more of it - it's possible, & understandable, that hotels aren't keen to offer the same customer service to guests who haven't booked directly - but the lack of response to my post-stay mails suggests that this may be a more general issue.
"Truly excellent at the time, but sadly lacking in pre- and post-stay service " Read full review on TripAdvisor   8/11/2011 Vote      
7. The response I got from frontdesk was very irresponsible'you can pay $30/night for an even faster access'.
"Everything is good but the internet sucks " Read full review on TripAdvisor   10/13/2010 Vote      
8. ) Perhaps they have changed in response to some of the poor reviews? The room and bathroom were small, but what we were expecting.
"Great European style hotel " Read full review on TripAdvisor   7/29/2010 Vote      
9. When I mentioned it during check-out, I was told there was nothing they could do about it and pretty much got 'I couldn't care less' response.
"poor customer service " Read full review on TripAdvisor   10/26/2009 Vote      
10. However the staff at the hotel were very nice and all very responsive to our needs.
"Great location. Excellent suite! Very good choice for downtown Chicago. " Read full review on TripAdvisor   3/9/2009 Vote      
   
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