Holiday Inn Midtown / 57th St, New York City, Cares

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Rank

58th

Out of 676

Holiday Inn Midtown / 57th St	Average Price: $293 Check Rates

Hotel Class:

440 West 57th Street

New York City, 10019 View map

2-Star Hotel Rank: 6 of 144
Average review rating: 3.48

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (135) , Travelocity (52) , TripAdvisor (967) , YahooTravel (46)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (21) adequate (39) affordable (18) beautiful (18) best (91) better (114) big (121) cares (29) cheaper (26) clean (526) cleanliness (24) comfortable (209) comfy (34) convenient (56) cool (24) decent (64) efficient (25) excellent (65) exceptional (31) fancy (32) fantastic (32) fast (20) free (134) fresh (24) friendly (262) fun (17) generous (25) good (583) great (484) happy (54) helpful (303) huge (51) impressed (21) liked (233) love (42) new (305) nice (277) perfect (50) perfectly (17) pleasant (38) pleased (18) plenty (54) positive (33) quiet (76) reasonable (97) reasonably (42) responsive (16) spacious (87) welcoming (21) wonderful (28)

Cares

Appears in 43 comments.

The following words were used in comments with Cares:
arrival (2) bathroom (3) clean (4) customer (3) drink (3) floor (3) hotel (8) location (3) management (7) much (5) nice (2) not (17) problem (5) reviews (2) room (11) rude (3) ruined (2) service (3) shower (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. There was a problem with our phone and no one cared.

"Never ever again " Read full review on TripAdvisor 5/17/2012 Vote

2. Regarding the hallway, I told several staff but no one seemed to care to much.

"Stay Away! " Read full review on TripAdvisor 3/30/2012 Vote

3. For drinks there are vending machines and ice dispenser on every alternate floor, so cold drinks can be taken cared for.

"Comfortable, Big rooms, Great location " Read full review on TripAdvisor 3/8/2012 Vote

4. Free breakfast was nice, free wifi was an added bonus, location was good, but there are bedbugs, so be careful.

"BED BUGS!!! " Read full review on TripAdvisor 2/26/2012 Vote

5. Having said that we suffered some of the same problems reported in the other reviews (curtains not fully closing, noisy coke machine in corridor, poor decor, old tv etc) but to be honest we did'nt care,we were in New York and excited.

"fairly impressed " Read full review on TripAdvisor 2/4/2012 Vote

6. Front desk was not very friendly (then again, who cares about them right? as long as they get your business right).

"Location " Read full review on TripAdvisor 1/19/2012 Vote

7. they don't care if you stay there or not.

"Check out YOTEL before staying at Holiday Inn " Read full review on TripAdvisor 1/13/2012 Vote

8. They did take care of the guests right away.

"Smoking rooms for Non-smokers " Read full review on TripAdvisor 12/17/2011 Vote

9. Obviously, people have become complacent enough to pick up their checks and not care about anything else.

"This is unAmerican in every way! I'm shocked, get a clue when they impose a 15% gratuity on a table for two; cheeseburgers a " Read full review on TripAdvisor 9/29/2011 Vote

10. There are moldy walls in the bathroom, causing the wallpaper to bubble, along with a nice rippling effect of the plaster; I pulled back the sheets to make sure the bed had been changed; and I found lint and a hair under the pillow; obviously, the management is too busy to care about reputation.

"This is unAmerican in every way! I'm shocked, get a clue when they impose a 15% gratuity on a table for two; cheeseburgers a " Read full review on TripAdvisor 9/29/2011 Vote