Bentley Hotel, New York City, Helpful

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Rank

155th

Out of 676

Bentley Hotel	Average Price: $290 Check Rates

Hotel Class:

500 East 62nd Street

New York City, 10021 View map

3-Star Hotel Rank: 51 of 154
Average review rating: 3.71

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (83) , Travelocity (5) , TripAdvisor (631) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 223 comments.

The following words were used in comments with Helpful:
clean (20) comfortable (8) concierge (8) desk (29) extremely (13) friendly (77) good (12) great (13) hotel (34) location (7) need (13) nice (13) not (28) pleasant (11) polite (10) reception (9) room (36) service (8) staff (137) view (9)

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1. With the help of Alex and the manager, I was able to get a resolution that was very close to what I had wanted in the beginning.

"FANTASTIC STAY " Read full review on TripAdvisor 5/15/2012 Vote

2. The manager was also incredibly helpful.

"FANTASTIC STAY " Read full review on TripAdvisor 5/15/2012 Vote

3. Having said that, the staff at the check in were extremely courteous, helpful, vivacious and friendly.

"A pleasant three night stay in this New York City hotel. " Read full review on TripAdvisor 5/8/2012 Vote

4. My room was impeccable, everybody was very helpful and efficient, specially Jose Marmolejos.

"Spectacular view and excellent Service " Read full review on TripAdvisor 5/5/2012 Vote

5. The staff, who on my previous visit were so lovely and helpful, were on this visit surly and quiet.

"Standards have dropped " Read full review on TripAdvisor 4/30/2012 Vote

6. The attendants were at the front desk on the phone and were less than helpful in getting this resolved quickly.

"My candid review of this hotel...very poor!!! " Read full review on TripAdvisor 4/19/2012 Vote

7. Staff helpful and friendly.

"3 Night Stay at Bentley " Read full review on TripAdvisor 4/11/2012 Vote

8. helpful staff.

"Clean, good location, reasonable price " Read full review on TripAdvisor 4/3/2012 Vote

9. Staff is friendly and helpful.

"Back for the third time " Read full review on TripAdvisor 4/1/2012 Vote

10. The front desk girls were really sweet and helped me out with any questions/queries that I had and one of the bell boys booked me a tour which wasn't available at the hotel.

"Average Hotel " Read full review on TripAdvisor 3/27/2012 Vote