Bentley Hotel, New York City, Cares

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Rank

155th

Out of 676

Bentley Hotel	Average Price: $290 Check Rates

Hotel Class:

500 East 62nd Street

New York City, 10021 View map

3-Star Hotel Rank: 51 of 154
Average review rating: 3.71

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (83) , Travelocity (5) , TripAdvisor (631) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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affordable (13) awesome (9) beautiful (37) best (55) better (93) big (57) cares (29) cheaper (9) clean (274) comfortable (140) comfy (21) convenient (44) cool (35) correct (12) courteous (17) decent (26) efficient (12) excellent (47) exceptional (19) fabulous (10) fantastic (40) free (47) fresh (21) friendly (161) generous (15) good (281) gorgeous (14) great (337) happy (28) helpful (157) huge (20) liked (161) love (51) new (145) nice (296) perfect (28) pleasant (47) pleased (19) plenty (23) positive (20) professional (12) quiet (51) reasonable (66) reasonably (15) responsive (15) spacious (35) spectacular (16) stylish (11) welcoming (23) wonderful (29)

Cares

Appears in 37 comments.

The following words were used in comments with Cares:
appearance (2) arrival (2) better (3) car (2) corridor (2) desk (4) expectation (2) extra (3) hotel (11) liked (3) management (5) need (4) night (2) not (7) price (2) problem (3) quickly (2) room (6) staff (4) suggestion (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Again, it appears they have a policy to go above and beyond to take care of their customers.

"FANTASTIC STAY " Read full review on TripAdvisor 5/15/2012 Vote

2. When I mentioned this to the front desk they apologised, but the fact that this happened again and again suggested that they did not really care about this.

"Standards have dropped " Read full review on TripAdvisor 4/30/2012 Vote

3. On Tuesday after I had my business taken care of I had almost forgotten the night before and could concentrate on enjoying the city.

"Great stay at the Bentley! " Read full review on TripAdvisor 2/2/2012 Vote

4. He took care of me and my guest and checked on us the entire time.

"Great stay at the Bentley! " Read full review on TripAdvisor 2/2/2012 Vote

5. When I called to verify the reservation and also explain we'd be a late arrival, I was cautioned to be careful because the weather had turned ugly.

"Impressed " Read full review on TripAdvisor 1/19/2012 Vote

6. As for the updating of the hotel decor, 'Who cares?' It was clean and there were no mystery stains on linens or flooring and that's all I can ask for.

"Amazing view and not bad for a NYC hotel " Read full review on TripAdvisor 9/15/2011 Vote

7. All staff very pleasant and care about their appearance.

"I highly recommend this hotel! " Read full review on TripAdvisor 4/16/2011 Vote

8. I agree with other reviews that the front desk does not care about anyone staying at the hotel.

"Poor Housekeeping " Read full review on TripAdvisor 4/10/2011 Vote

9. I would stay here again but I guess I would have to call in advance to get a better room or speak to someone who cares enough to get me one.

"Clean hotel yet slightly out of the way... " Read full review on TripAdvisor 3/6/2011 Vote

10. It only covered covered half the tub, and it didn't slide shut or anything, so water did get everywhere unless I was extra careful.

"Good value. " Read full review on TripAdvisor 2/3/2011 Vote