Novotel New York, New York City, Welcoming

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Rank

130th

Out of 676

Novotel New York	Average Price: $335 Check Rates

Hotel Class:

226 West 52nd Street

New York City, 10019 View map

4-Star Hotel Rank: 45 of 106
Average review rating: 3.97

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (70) , MyTravelGuide (737) , Travelocity (22) , TripAdvisor (927) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Welcoming

Appears in 55 comments.

The following words were used in comments with Welcoming:
arrival (7) bar (4) clean (8) convenient (3) desk (5) friendly (11) great (4) helpful (10) hotel (16) lobby (4) love (3) new (3) not (6) pleasant (3) reception (9) reviews (2) room (14) secure (3) service (3) staff (29)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We stayed in 2 double rooms for my friends 40th birthday, the hotel was very central to all of the attractions of New York, the hotel was very clean and the restaurant had good food, the only down side were the men on reception, they were arrogant and very rude, which was a shame as they are the first people you meet when welcoming you on your arrival, but all of the other staff were a credit to the hotel.

"Birthday Treat " Read full review on TripAdvisor 4/16/2012 Vote

2. the staff are welcoming and friendly and the lobby is large and there is a small shop if you are in urgent need of anything.

"hell of a view " Read full review on TripAdvisor 2/8/2012 Vote

3. we had been booked in to their show room we experienced a boutique style room with a wet room including a switch reverse glass shower screen the staff were as welcoming as usual many thanks to Arrielle for her thoughtful attention we ate in the restaurant my skirt steak was really tender and my wife enjoyed her pizza the hotel is central for Times Square and easy access for the subway coming from JFK jump on the skytrain and get the e train to station 50th st nearest to the hotel once again my favourite stay in New York.

"never fails to impress " Read full review on TripAdvisor 1/30/2012 Vote

4. The room was cleaned everyday at a convenient time and we were made to feel most welcome by the housekeepers.

"Perfect Location, outstanding customer service, large room " Read full review on TripAdvisor 1/26/2012 Vote

5. They went out of their way to make us feel welcome.

"New Years Eve " Read full review on TripAdvisor 1/11/2012 Vote

6. The reception was very busy when we checked in but the staff were friendly and welcomed us with the lovely amercian hospitality.

"Great hotel in a fantastic location " Read full review on TripAdvisor 9/20/2011 Vote

7. We look forward to welcoming you back to our hotel Sincerely Marc Sternagel General Manager 212-315-0100.

Read full review 7/22/2011 Vote

8. We hope you will understand that this was an isolated incident that has been addressed and resolved and that you will allow us the opportunity to welcome you back to Novotel.

Read full review 7/22/2011 Vote

9. But would hope the service, especially late at night and at breakfast would be more welcoming and that reservations are honored for the room reserved.

"Disappointed " Read full review on TripAdvisor 7/21/2011 Vote

10. I couldn't tell you what the staff where like at this hotel due to the fact that I didn't spend all my time there, but what I experienced from checking in and out, they were friendly and very welcoming.

"Amazing Hotel, Amazing Location! " Read full review on TripAdvisor 7/21/2011 Vote