Novotel New York, New York City, Exceptional

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Rank

130th

Out of 676

Novotel New York	Average Price: $335 Check Rates

Hotel Class:

226 West 52nd Street

New York City, 10019 View map

4-Star Hotel Rank: 45 of 106
Average review rating: 3.97

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (70) , MyTravelGuide (737) , Travelocity (22) , TripAdvisor (927) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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adequate (19) awesome (14) beautiful (20) best (84) better (85) big (75) brilliant (29) cares (30) cheaper (23) clean (392) cleanliness (13) comfortable (146) comfy (32) convenient (35) cool (19) decent (29) efficient (23) excellent (134) exceptional (32) fabulous (13) fantastic (112) free (114) fresh (27) friendly (257) generous (17) good (442) great (542) happy (42) helpful (229) huge (39) impressed (18) liked (132) love (99) new (343) nice (265) perfect (98) perfectly (17) pleasant (38) pleased (19) plenty (51) positive (16) professional (14) quiet (47) reasonable (47) reasonably (23) spacious (82) spectacular (12) superb (14) welcoming (35) wonderful (44)

Exceptional

Appears in 60 comments.

The following words were used in comments with Exceptional:
bar (4) bed (4) floor (5) good (8) great (5) high (5) hotel (18) liked (5) lobby (4) location (4) mattress (4) never (4) nice (5) not (6) price (5) reception (4) room (20) service (9) staff (10) view (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was exceptional.

"Fantastic location close to Times Square, Central Park, Madison Square Gardens & Broadway Shows " Read full review on TripAdvisor 1/29/2012 Vote

2. One exception.

"spend a few dollars more and forget the Novotel NY " Read full review on TripAdvisor 1/19/2012 Vote

3. Our room was however good except for the fact you can hear people coughing and talking in the room next door.

"Great Location and awesome view " Read full review on TripAdvisor 12/29/2011 Vote

4. except he never came back, and 45 mins passed before I went back and asked a different Front Office clerk to be told 'oh, your room's ready.

"Great Location, poor service " Read full review on TripAdvisor 11/26/2011 Vote

5. for example there was no mirror above the desk/dressing table, so application of make-up, hair straightening etc had to be done in the bathroom or in front of a mirrored wardrobe door (with no plug or surface except the floor to put your stuff on.

"Great location, poor attention to detail " Read full review on TripAdvisor 11/10/2011 Vote

6. The check-in is on the 5th floor, no issues except we had booked a room with a wonderful view of 'Times Square' - well all depends on your interpretation of wonderful.

"'The City that Never Sleeps' " Read full review on TripAdvisor 9/3/2011 Vote

7. Right around the corner from the theatres, shops, subway is close by - everything on your doorstep - except Tiffanys.

"'The City that Never Sleeps' " Read full review on TripAdvisor 9/3/2011 Vote

8. Our stay at the Novotel Times square was enjoyable except for the lousy dinner service in the restaurant.

"Great location near times Square " Read full review on TripAdvisor 7/12/2011 Vote

9. After that the hotel was fine, except for slapdash housekeeping and periodic long lineups at reception.

"Great location but so-so rooms and service. " Read full review on TripAdvisor 7/1/2011 Vote

10. Staff were helpful and the view from the bar balcony was exceptional (10 stories high overlooking times square).

"Cant get more central for New York " Read full review on TripAdvisor 6/18/2011 Vote