Novotel New York, New York City, Professional

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Rank

130th

Out of 676

Novotel New York	Average Price: $335 Check Rates

Hotel Class:

226 West 52nd Street

New York City, 10019 View map

4-Star Hotel Rank: 45 of 106
Average review rating: 3.97

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (70) , MyTravelGuide (737) , Travelocity (22) , TripAdvisor (927) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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adequate (19) awesome (14) beautiful (20) best (84) better (85) big (75) brilliant (29) cares (30) cheaper (23) clean (392) cleanliness (13) comfortable (146) comfy (32) convenient (35) cool (19) decent (29) efficient (23) excellent (134) exceptional (32) fabulous (13) fantastic (112) free (114) fresh (27) friendly (257) generous (17) good (442) great (542) happy (42) helpful (229) huge (39) impressed (18) liked (132) love (99) new (343) nice (265) perfect (98) perfectly (17) pleasant (38) pleased (19) plenty (51) positive (16) professional (14) quiet (47) reasonable (47) reasonably (23) spacious (82) spectacular (12) superb (14) welcoming (35) wonderful (44)

Professional

Appears in 27 comments.

The following words were used in comments with Professional:
bug (2) busy (3) clerk (2) comfortable (3) desk (7) friendly (9) good (4) hotel (3) management (3) not (4) operator (2) park (2) personable (2) reception (2) room (3) secure (2) service (5) staff (12) waiter (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Frank at the reception was Top draw he was very helpful and professional.

"Brilliant Location, Brilliant Staff " Read full review on TripAdvisor 2/2/2012 Vote

2. Without mentioning names, the guy at the A/club desk is a professional and comments came from his heart.

"excellent experience " Read full review on TripAdvisor 10/31/2011 Vote

3. The staff were friendly, gave good advise and most of them were professional.

"excellent experience " Read full review on TripAdvisor 10/31/2011 Vote

4. Staff were friendly and professional.

"Fantastic location " Read full review on TripAdvisor 8/16/2011 Vote

5. In any specific case, upon hearing the complaint, we immediately contact our professional exterminator for inspection, and they: a) treat the room, or b) do not find any evidence of bed bugs.

Read full review 7/22/2011 Vote

6. We regularly train our housekeeping staff to monitor for the presence of bed bugs, and we have contracted professional exterminators to treat affected areas in case any are discovered on our premises.

Read full review 7/22/2011 Vote

7. These honeymooners were very very unimpressed with the lack of service, empathy or professional pride.

"Will never stay here again " Read full review on TripAdvisor 6/21/2011 Vote

8. Overall the hotel is good, comfortable (except for the noise), the food is good, the location is good, but the service has been less professional than I would have expected.

"Good hotel, very good restaurant but not so good experience " Read full review on TripAdvisor 6/13/2011 Vote

9. I am here for professional conference and I need access for my work.

"need to learn to take care of customers " Read full review on TripAdvisor 2/8/2011 Vote

10. Well run and managed hotel with extremely friendly and professional staff.

"You can not be closer " Read full review on TripAdvisor 4/12/2010 Vote