Residence Inn by Marriott Times Square New York, New York City, Cares

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OpinionWell
Rank

87th

Out of 676

Residence Inn by Marriott Times Square New York	Average Price: $397 Check Rates

Hotel Class:

1033 Avenue of the Americas

New York City, 10018 View map

3-Star Hotel Rank: 27 of 154
Average review rating: 4.51

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (1) , Travelocity (5) , TripAdvisor (713) , YahooTravel (1)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (16) adequate (25) awesome (25) beautiful (24) best (113) better (80) big (65) cares (18) clean (305) comfortable (248) comfy (42) convenient (92) courteous (23) decent (33) efficient (27) excellent (141) exceptional (31) fabulous (20) fantastic (70) fast (23) free (190) fresh (41) friendly (234) fun (16) generous (21) good (394) great (598) happy (26) helpful (236) huge (47) impressed (26) liked (122) love (50) new (214) nice (312) outstanding (16) perfect (114) perfectly (17) pleasant (45) pleased (17) plenty (83) positive (21) professional (21) quiet (84) reasonable (33) soft (14) spacious (93) spotless (20) welcoming (28) wonderful (97)

Cares

Appears in 18 comments.

The following words were used in comments with Cares:
clean (4) customer (2) desk (3) friendly (2) great (2) helpful (2) hotel (2) huge (2) management (3) need (3) paper (2) room (6) staff (3) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Room was very clean and housekeeping really took care of us.

"Another Fantastic Stay with Great Wi-Fi!! " Read full review on TripAdvisor 4/11/2012 Vote

2. Fortunately, the management really cares and supplied EXCELLENT customer service.

"Hotel has great potential..and great customer service " Read full review on TripAdvisor 11/12/2011 Vote

3. she had a fun and friendly personality you don't often find in a hotel bar, and made sure we were well taken care of.

"Pleasant Hotel Experience " Read full review on TripAdvisor 8/16/2011 Vote

4. It's like no one really cared about their customers.

"Long overdue review from Dec 2010 trip " Read full review on TripAdvisor 6/28/2011 Vote

5. Management was wonderful and took care of the problem immediately.

"Can't wait for our next visit! " Read full review on TripAdvisor 6/6/2011 Vote

6. I really appreciated the free wifi, huge and generous breakfast and the very friendly desk staff (who, when I asked for a room change to a higher floor, quickly and graciously took care of it).

"Friendly, excellent value, would stay here again " Read full review on TripAdvisor 4/17/2010 Vote

7. The room was great, very comfortable, and the staff cleaned our room every day with great care.

"great experience " Read full review on TripAdvisor 4/16/2010 Vote

8. Room was cleaned well daily, requests were taken care of.

"Great property, perfect location. " Read full review on TripAdvisor 12/27/2009 Vote

9. Gwen, the manager and Howell, the front desk clerk, took care of every detail and saw to it that our accommodations were top notch.

"Wonderful accommodations, unbelievable service! " Read full review on TripAdvisor 10/29/2009 Vote

10. Who cares about paper plates on occasion, I took that to be for our convenience as a take-out option.

"Provides All You Need For A Great NY Visit " Read full review on TripAdvisor 10/25/2009 Vote