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The Fairmont Orchid, Hawaii

Average Price: $350  
 
Hotel Class:
1 North Kaniku Drive Kohala
Kamuela, 96743 View map  
4-Star Hotel Rank: 1 of 7
Average review rating: 4.3
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (73) , TripAdvisor (492) , YahooTravel (37)
SAFE TO BOOK ? (0/5 issues found)
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Appears in 62 comments. 
The following words were used in comments with New:
club (5)   decorate (4)   furniture (4)   good (4)   hotel (8)   large (3)   liked (5)   love (3)   much (4)   night (3)   not (5)   refreshing (3)   renovation (7)   resort (7)   room (22)   service (3)   towel (3)   useful (5)   view (3)   water (4)    
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1. As President's Club members, we had free use of the resort's golf clubs, which were brand new when we used them first (the resort literally had to take the plastic off both our clubs) and the guys in front remembered our names everytime we came back to rent clubs.
"The Fairmont Orchid is exceptional (also great for golfers)! " Read full review on TripAdvisor   2/6/2011 Vote      
2. There is a new large Island supermarket at Queens shops that is fantastic.
"a little slice of heaven " Read full review on TripAdvisor   1/1/2011 Vote      
3. 5 stars and could use some refreshing but they just added flat screen tvs and new shower heads to most rooms I understand.
"Another great vacation at the Orchid " Read full review on TripAdvisor   12/15/2010 Vote      
4. -A new feature was just added to the rooms, which includes flat screen TV and small refrigerator, which is cold enough to keep yogurt and drinks cold-The bathrooms are seriously outdated with marble that is in poor shape, old fixtures and no ventilation-During our 8 nights in our room, there remained (we checked each day), several used coffee creamer containers, left from a previous guest, under our bed-The Orchid inflates the descriptions of their views within their rooms (photographs attached)-This resort is very geared towards families with children and large groups and as such, I would recommend this resort to families and large groups without hesitation.
"The Fairmont Orchid: Things To Know Before You Book " Read full review on TripAdvisor   12/5/2010 Vote      
5. When we mentioned this at check-out they said they'd get a new bottle.
"Dissapointed " Read full review on TripAdvisor   8/30/2010 Vote      
6. It's not a new hotel, but they have done a satisfactory job of keeping everything relatively updated.
"Lovely, but best enjoyed when not at max occupancy " Read full review on TripAdvisor   8/28/2010 Vote      
7. A new paint job and updating of the decor would definitely help this hotel.
"Tale of Two Hotels " Read full review on TripAdvisor   8/2/2010 Vote      
8. They've found a couple of loyal new travelers.
"Beautiful Resort & Excellent Serive " Read full review on TripAdvisor   7/13/2010 Vote      
9. We looked at other resorts on the Kohala coast, and chose the Fairmont for its size (smaller and much cozier than the Hilton Waikoloa Village), it's newness (recently renovated), and price (less than Mauna Kea and Mauna Lani).
"Beautiful Resort & Excellent Serive " Read full review on TripAdvisor   7/13/2010 Vote      
10. I politely moved them and two hours after that, I was then confronted by a mouthy new York type woman who didn't quite get the whole 'towel on the chair.
"Nice place - five star prices but not five star resort.. I'd go back with set and agreed to reservations - in writing. " Read full review on TripAdvisor   6/6/2010 Vote      
   
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