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The Fairmont Orchid, Hawaii

Average Price: $350  
 
Hotel Class:
1 North Kaniku Drive Kohala
Kamuela, 96743 View map  
4-Star Hotel Rank: 1 of 7
Average review rating: 4.3
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (73) , TripAdvisor (492) , YahooTravel (37)
SAFE TO BOOK ? (0/5 issues found)
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Cares
Appears in 40 comments. 
The following words were used in comments with Cares:
bad (2)   beach (5)   convention (2)   fruit (2)   great (2)   guest (3)   happy (3)   helpful (2)   hotel (11)   management (3)   need (3)   not (4)   ocean (2)   quality (2)   room (5)   service (2)   useful (2)   view (2)   wedding (3)   well (3)    
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1. The issue? Don't align with the AMEX Platinum Fine Hotels program unless you are committed the taking care of the clients that come your way.
"AMEX Platinum Fine Hotel Program is a Bait and Switch here " Read full review on TripAdvisor   2/9/2011 Vote      
2. Everyone we passed by always smiled at us and asked us how we were doing--we always felt taken care of.
"The Fairmont Orchid is exceptional (also great for golfers)! " Read full review on TripAdvisor   2/6/2011 Vote      
3. The wedding department made sure that when we arrived that everything was taken care of.
"Fairmont Orchid - Amazing " Read full review on TripAdvisor   10/3/2010 Vote      
4. GROUNDS - Well cared for with walkways, waterfalls, and stacks of pretty flowers and shrubs.
"Great Resort, and you can beat the high add-on prices " Read full review on TripAdvisor   9/30/2010 Vote      
5. This is definitely a luxury resort and we really felt taken care of at the Fairmont.
"The Fairmont Orchid is outstanding in every aspect! " Read full review on TripAdvisor   9/25/2010 Vote      
6. It was obvious that our waiter took lots of care setting everything up for us.
"A perfect place for a romantic anniversary dinner " Read full review on TripAdvisor   9/2/2010 Vote      
7. I recommend this hotel to those who want a nice hotel experience but don't care as much about the room.
"Tale of Two Hotels " Read full review on TripAdvisor   8/2/2010 Vote      
8. Unlike other hotels in the area they have taken care of this property.
"Great Place " Read full review on TripAdvisor   7/12/2010 Vote      
9. Call and ask if there's a big convention before you go, because the Orchid cares about convention guests more than regular guests.
"Not worth it if there's a big convention " Read full review on TripAdvisor   5/25/2010 Vote      
10. It started out rough however; we asked for the manager at check in, the manager intervened we were well taken care of for the rest of our stay.
"Enjoyed our stay " Read full review on TripAdvisor   5/9/2010 Vote      
   
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