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The Fairmont Orchid, Hawaii
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OpinionWell
Rank
1st
Out of 22
The Fairmont Orchid, Hawaii
Average Price: $350
Check Rates
Hotel Class:
1 North Kaniku Drive Kohala
Kamuela, 96743
View map
4-Star Hotel Rank:
1 of 7
Average review rating:
4.3
OpinionWell Value Index:
6
Traveler reviews analyzed:
Expedia
(
73
)
,
TripAdvisor
(
492
)
,
YahooTravel
(
37
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
attentive
(21)
awesome
(31)
beautiful
(178)
best
(132)
better
(92)
big
(177)
cares
(35)
clean
(94)
comfortable
(69)
cool
(18)
decent
(18)
delicious
(27)
elegant
(17)
excellent
(110)
exceptional
(38)
fabulous
(35)
fantastic
(58)
free
(143)
fresh
(25)
friendly
(117)
fun
(37)
generous
(13)
good
(289)
gorgeous
(44)
great
(390)
happy
(53)
helpful
(111)
huge
(35)
immaculate
(16)
liked
(177)
love
(89)
lush
(22)
new
(32)
nice
(316)
outstanding
(31)
perfect
(81)
perfectly
(13)
pleasant
(31)
pleased
(13)
plenty
(33)
quiet
(41)
reasonable
(33)
reasonably
(14)
soft
(13)
spacious
(41)
spectacular
(37)
stunning
(14)
terrific
(13)
welcoming
(27)
wonderful
(81)
See more
Helpful
Appears in 176 comments.
The following words were used in comments with
Helpful:
beach
(10)
concierge
(30)
desk
(16)
extremely
(12)
floor
(8)
friendly
(45)
great
(14)
hotel
(26)
most
(10)
need
(9)
nice
(12)
not
(7)
pleasant
(11)
pool
(8)
resort
(7)
room
(9)
service
(9)
staff
(88)
valet
(9)
well
(9)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
everyone had a smile and seemed ready to
help
in anyway they could to enhance our experience.
"Delightful! "
Read full review
on
TripAdvisor
2/3/2011
Vote
2.
The Gold floor concierges could not have been more friendly, welcoming,
helpful
and thoughtful.
"The Gold service was really fantastic "
Read full review
on
TripAdvisor
2/1/2011
Vote
3.
The staff was very
helpful
and experienced when welcoming you to their hotel, and it continued on a consistent basis throughout our stay.
"Regardless of its size, this hotel offers an intimate feeling for its clients. "
Read full review
on
TripAdvisor
1/17/2011
Vote
4.
Concierge is very
helpful
and knowledgeable.
"a little slice of heaven "
Read full review
on
TripAdvisor
1/1/2011
Vote
5.
Everything that I dreamed of, she
help
ed make it happen.
"A dream come true... "
Read full review
on
TripAdvisor
12/26/2010
Vote
6.
She was so friendly, so supportive and so efficient when
help
ing this anxious bride.
"A dream come true... "
Read full review
on
TripAdvisor
12/26/2010
Vote
7.
Every staff person we interacted with was pleasant and
helpful
.
"Great Place to Relax and Enjoy "
Read full review
on
TripAdvisor
12/25/2010
Vote
8.
We were unable to secure a late checkout on our day of departure, but the hotel was good enough to allow us use an empty room for showers before our flight which was very
helpful
.
"Pleasant hotel, some improvement possible "
Read full review
on
TripAdvisor
12/1/2010
Vote
9.
The valets were always nice & asked if we needed directions or any
help
.
"Beautiful and relaxing "
Read full review
on
TripAdvisor
9/17/2010
Vote
10.
Everyone was pleasant, friendly, polite, and
helpful
.
"A Week In Paradise "
Read full review
on
TripAdvisor
9/11/2010
Vote
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